Odkryj pobyt w mieście Brooklyn Park

Stayed here in November to get away for a weekend. A nice, clean hotel, both in my room and in public areas. I stayed in one of the king suites which had a decent sized bedroom and a living room area. It was nice to be able to spread out a bit and have that extra room. The bathroom was a nice-sized bathroom as well. Wifi worked well, parking lot was huge and parking was free. There are no restaurants in the immediate area, but plenty in a 10-15 minute drive to either Brooklyn Park or Maple Grove. My suite faced south on to I-694, but I did not find the road noise to be excessively loud. The lobby area and atrium area off of the lobby were nice and would have been a great place to hang out if not for the pandemic. Would definitely stay again if wanting a weekend away from home. Safe area with close access to I-694 and US-169, along with I-494 and I-94.

Evette and Bev were welcoming and helpful. Rooms were comfortable and spacious. Bedsheets were clean. Stayed a couple weeks and really enjoyed the art home feeling I got from this place. The ac worked well.

I reserved a king mobility room via phone to the front desk 9/23 for 10/2-10/5. My confirmation email showed pictures of just such a room. I believe this property has 4 such rooms. On 10/2 I did a digital key checkin at 3:00 pm as we would be arriving late in the evening and wanted to be sure we got the type of room my wife needed. On arrival, we found the shower was a walk-in with a fixed shower head and no seat rather than a roll in with adjustable shower and seat as we had been told in the confirmation. While considered an accessible room, it was not a mobility room. Perhaps the digital checkin system doesn’t differentiate between accessible and mobility rooms. This made my wife’s showers VERY difficult. Regardless, the hotel did not have the room I reserved available, despite my best efforts, and the desk staff could not offer any explanation other than they were out of all such rooms when we arrived. HOWEVER, before submitting this review, I included the same text in the comment section of the satisfaction survey requested by the hotel. Two days later, I got a very nice email from the property manager thanking me for my input, apologizing for the inconvenience, and informing me he had refunded the cost of one of the 3 nights! So, instead of ⭐️ ⭐️, it’s now ⭐️ ⭐️ ⭐️ ⭐️ ⭐️. My advice: don’t trust the digital checkin system if you require a specific type of room. Also, unless you live in a cave, bring an extra light or two. The room we had was very poorly lit, even with all the lights on. And, if you have a problem and the staff doesn’t offer the opportunity contact the manager, as in my case, just ask. It will be worth it.

The motel is kind of run down. The hot tub was not in service while we were there. Many of the windows had issues with condensation between the panes of glass. The breakfast was not well stocked. It was disappointing as we were hungry.

Original room they gave us hadn't even been cleaned yet and it was completely trashed when we opened the door into the room. We told the front desk, they came to look at it and was confused. They put us in another room but it smelled heavily of cigarettes, eventhough it was a no smoking room. They put us in a different room and we later in the night learned the air conditioner barely blew cold air, so it was quite a humid night in that room. Sinks had huge cracks in them, toilet rocked, brown stains on bathtub, sticky carpet (we kept our shoes on entire time in the room), barely any bath towels, no microwave in the room, broken furniture in the room, trash on the carpet out in the hallway, lots of random people loitering the front entrance and parking lot most of the time. Do NOT use this place at all!!