Odkryj pobyt w mieście Canyon Point

Absolutely beautiful setting! We stayed in a pavilion for 4 nights. Only issue we had was with service which was either excellent or literally non existent. We heard they were going through a staffing issue. At dinner we literally sat there 20 minutes without being acknowledged. I finally went to the host stand and asked for water thinking he would realize no one had approached us. He filled our water and still we sat until asking to be moved to another area that seemed to have servers. My daughter was forgotten after checking in for her facial. After waiting 15 minutes past her appointment time she went to the desk and they acted surprised she was still waiting. Several instances of asking for menus or drinks at the main pool and they never appeared. Not at all what we expected at a place of this caliber. Also I would not recommend getting there via Contour airline. Both days we flew them they were delayed with mechanical issues. There is no gate agent at the phoenix airport and no communication about flights. We hired a driver to take us back to phoenix for trip home. Four hour drive but worth it to not have to worry about missed connections.