Odkryj pobyt w mieście Dolores

We have stayed at this hotel in Cortez a number of times over the years and have always been pleased. But on two different occasions in recent months, we were unable to get hot water in the shower, and denied a ground floor room. Arriving around 4pm in our most recent trip, I requested a ground floor room since we are 'senior citizens'. I was told by the young woman at the desk they were all sold out. As we watch the parking lot not fill up that evening, I realized that was not the truth. The rooms we requested were never occupied. So...we will stay some place else next time through Cortez. Too bad...the rooms are always clean. But dishonestly...can't tolerate that.

Stayed in this hotel on our way to Utah. Clean room, friendly staff, awesome breakfast, which in addition to standard selections included green chile stew. There's another hotel between Hampton inn and the mountains, but the view from our room was still stunning.

A very comfy bed, respectful outdoor guests, friendly staff, a sweet retro theme and of course there was Elvis! This was the perfect place to stay while in Cortez, I highly recommend it. It gives the old style feel while keeping up to date with the bed, furniture and the refrigerator.

Hygienic: The room is very clean Facilities: Indoor pool and soup spring pool Environment: very quiet, I feel very good, the hotel goes out 300 meters west of Wal-Mart, cortez's tax 7.35%, not bad Service: Service attitude is great, waiters are very nice, breakfast is not bad

Before we made reservations at hotels along our road trip route we looked at numerous reviews others had made to Trip Advisor. The reviews for this particular hotel were good to excellent. So we went ahead and reserved a room here. Boy were we disappointed when we checked into this hotel for the night. The carpet in our room was so dirty and stained we kept our shoes on until we went to bed for the night. The next morning we showered and immediately put our socks and shoes back on just so we did not have to touch the carpet. The sheets on the bed looked clean so no problem there. However. the mattress on the bed was in desperate need of replacing. One half of the mattress, on a king size bed, sunk in so bad that when you laid on it your body sunk down in a hole. Not sure what room others who have reviewed this place had but it certainly must not have been the room we were put in. Overall would rate this place as poor and in need of updating or better cleaning. Traveler beware.

Great service by the front desk staff with fast check in, clear instruction and information on elevator location, room location, and breakfast time. Responsive to issues I rased and solved it creatively. For example, the room had no office chair, only sofa chair, harder to sit for me. They listened to my reasons and pulled one from their own office for me to use, which I appreciate this customer-centric mindset. The room was missing tea bags, they brought me more immediately with different brands to choose from. Unlike other Holiday Inns, this property provides more of a ”lodge” feeling. Negatives: 1) Hardly any electrical outlet near the desk or in the room. Inconvenient. 2) The bed was tilted.

It was great and clean good service

Great stay, clean rooms and great staff! They were helpful and friendly. Location is great, in the heart of everything. Easy access and plenty of parking, we had a 26 foot trailer on a double cab pickup.