Odkryj pobyt w mieście Eden Prairie

Yes, it is a long time to wait in line. So hahaha, a bit cold

I travel for business a couple nights per week and stayed in room 329 on September 15th of this year. I checked in around 7:15 pm that evening and was greeted by a VERY nice staff member. She was very polite and took good care of me. I asked for a 2pm checkout and she granted it with no issues. I went to my room and the temp in there was 76 degrees. WAY too hot for me. I like my room to be 60-63 degrees. It never got below 70 with the a/c running all night. The mattress was VERY comfortable, but it was way too hot to sleep much. I don’t expect to walk into a room and it be 60 degrees, but how about 68 or so? Can’t housekeeping be told to check room temps when cleaning? The morning comes and I go take a hot shower. Shower pressure is EXCELLENT and the water temp gets plenty hot for me. There’s so much steam and zero ventilation in the room so the smoke alarms start going off. Shower is cut a little short. I see on the ceiling above the shower is a large rectangular spot that maintenance put spackle on, but never painted in any way. It was a good reminder that this room is in dire need of some updating. I leave for an 8am business was meeting down the road from the hotel and get back around 9:30 to the room. When I walk in it is WAY too humid in my room, brutally so. The a/c is barely blowing any cool air at this point and it’s about 10 degrees cooler, and significantly drier, in the hallway. It’s so unbearable that I contemplate working in my truck in the parking lot in lieu of spending the next four hours in the room. Great staff, one of the better shower temps and pressures I’ve seen on the road (until smoke alarms start sounding) but certainly a place I won’t stay in again.

I hesitate to write this because I don’t want it to become too popular and I won’t be able to get a room! We stay in the Twin Cities quite often, and feel like the Hyatt Place is a hidden gem. The room was spacious, we love that there is a separate sitting area from the bed and a work station. Rooms were clean and well maintained. Service by staff was excellent, very friendly. It was our first time staying there but we were welcomed as though we were regular guests. I wasn’t expecting much from the free breakfast and was pleasantly surprised at the quality of breakfast offerings. We will be coming back!

great spot to stay and conduct work stay, had great assistance from manager Darren he was very helpful, in the check in process and making me feel comfortable and at home. thought it was great that I was able to ask for extra towels and pillows no issues from front staff getting these to my room.