Odkryj pobyt w mieście Edgewood

The hotel was very clean. And the manger there Lynn was so sweet and and helpful. The hotel breakfast was great and the housekeeping service was excellent as well. I will definitely be staying there again very soon cause my birthday is coming up in March. Thanks again and will be seeing y’all very soon.

We stayed in the Quality Inn & Suites in Edgewood for 9 nights. Because of CoVid, we experienced the following issues: • No Breakfast • No Pool • No Gym • Very infrequent housekeeping (2 times during our 9 night visit) Their website made no mention of these omitted services, nor were they mentioned on our reservation confirmation. When we arrived at the building, we saw a sign announcing that there would be no breakfast, pool or gym. When we checked in, we were not told about the limited room service. After two days with no room service, my wife called the front desk and were told that room service would occur twice a week. She explained that we needed fresh towels and additional soap, shampoo, and coffee. The man at the front desk said we would get those supplies at 8am the following morning. She explained that we had a very early morning and that would be too late. He said we could come to the front desk for supplies. We went downstairs with our dirty towels and ice bucket. As I went to fill the ice bucket, my wife went to the front desk with the towels. She said the man there continued to look down at his computer screen and ignored her until she said “Hello, aren’t you the man I just talked to on the phone?” Only then did he look up. He went to a back room and got us a couple bath towels. She had to ask for additional hand towels and wash cloths. She had to specifically ask about the other supplies. He went to a closet and found soap, then went to another area and found shampoo. Still no coffee. After asking again, we got two servings of coffee. No part of this interaction was hospitable. Edgewood is not the best area in Harford County, and we knew that ahead of time. What we didn’t expect was that the hotel had at least two exterior doors that did not lock. Each had a sign saying a room key was required to open the door, but the locks were broken. Anyone could have entered the halls of the hotel. One morning when we were leaving our room for the day, we went downstairs and there were three Harford County deputies standing in the hall outside of a guest room. That’s not something we ever expected to see in a hotel! The hotel had at least 3 ice makers. Two on the first floor were working, the one on the second floor was not. An “Out of Order” sign was on that machine. It remained that way throughout our stay. The temperatures were very high during our visit. The hallways were warm and some days smelled of mildew. On other days they smelled like air freshener. There was black mold on the exterior of the building near the back door closest to our room. The air conditioning in our room worked fine. Of the hotels in the area, it was the least expensive. The room seemed to be clean and the bed was comfortable. When we did get room service, it was good. The internet connection was fine throughout our stay. The same brothers who own this hotel also own the LaQuinta and the Hampton Inn adjacent to

I was extremely disappointed and disgusted with this LaQuinta. My room was run down and dirty. There were holes in the comforter duvet. The walls were scuffed up. The bathroom wall looked like it was patched up somehow, and he air vent in the bathroom was filthy! It looked like black mold - extreme health hazard. NONE of the towels matched, and to top it off, they were dirty. I guess they earned a star because they did give me a set of clean towels. HOW CAN ANYONE OFFER A HOTEL GUEST A ROOM LIKE THIS? I would have left, but the other hotels in the area were booked up. I payed $165 for a crappy room. I WILL NEVER STAY THERE AGAIN.

One of the cleanest establishments we’ve stayed in. From now on this will be the “go to” when traveling to/through this area. We’ve started at several others. This is by far the best. If you’re thinking about which hotel in this area to stay at; there are so many to choose from. This is it. They were literally even cleaning the light bulbs on ladders in the entry/check in drive up.