Odkryj pobyt w mieście Fayetteville

Great place for families and seniors: modest cost compared to local hotels that tout ”suites” but only have a microwave and little frig under a counter in your room, ample parking, large quiet, suites, separate full-size kitchen, full breakfast every day, friendly staff, especially in the dining room, several restaurants in walking-distance.

This hotel has transitioned many times through the years. We were happy to learn that it had yet again transitioned into a Hilton property due to our loyalty to the brand. The location is fairly ideal. Service was snippy and unresponsive. We were traveling as fans of the opposing team to the hometown university and we certainly felt that animosity throughout our stay. The shower was disgusting with mold which I reported on our first night and we were assured it would be addressed when our room was serviced; however it was not. Day two found us once again washing in a filthy shower. When I again voiced concerns, I was assured they will report it to housekeeping with absolutely no offer of rectifying the situation with us.

I was very disappointed in this hotel, for being a Hilton & the amount we paid for a standard double queen room. It didn't come with a breakfast, you had to buy off the menu. The bar was closed due to a ”sick employee” which obviously couldn't have been helped. It looks nice but the cleanliness wasn't what it should've been, especially in the age of Covid. There was dried toothpaste on the door of the bathroom and vanity under the sink. The mirror was dirty and spattered. There was slash marks in the bottom sheet on one of the beds. The entire room needed dusting, there was a thin layer of dust over everything except the highly used furniture aka dresser and refrigerator/microwave area. You could write your initials in the layer of dust that's on the lamps & AC/heat unit. It needed maintenance, whoever painted the room needs lessons, my OCD was going out of control looking at a spot on the ceiling. There was a screw loose on the towel rack in the shower. There was a big stain on the door in the bathroom and orange mold in the shower. There was a hole/scuff in the paint on the wall by the bed. (I do want to mention I've worked in a hotel as a housekeeper in a hotel that won many awards for cleanliness 2+ decades ago and my daughter is a manager over housekeeping at another hotel, so I know what to look for) The staff was very nice and helpful, they gave us an extended check out time when we asked. The beds were comfortable and pillows super fluffy.

I stay at this hotel a couple of times a month. The staff is always friendly and helpful. During my last stay, I accidentally left my I-phone charger in the room. I called the next day to see if it had been turned into lost and found. It had not but the staff checked my room and called me back when they found my charger. Upon arriving for my next visit, Hydisia remembered my name and had my charger ready for me at the front desk. It is the small things that make a big difference. Thank you, Gary M