Odkryj pobyt w mieście Germantown

We stayed at the Spark in Germantown for a family event. It was a disappointing experience. ROOMS - there's an infestation of ants in several rooms, one family member had to check out, the ants had taken over the counters. Hotel said they were sold out, so she went to the Sheraton. Another family member changed rooms after she found bugs under the bed sheet. a third family member had a smelly wall air conditioner unit-they changed the filter, but it didn't help. No ice, no microwave, no cups in bathroom, no alarm clock-bare minimums. The rooms have a stale odor. BREAKFAST - I would suggest going to the area restaurants, the bagel breakfast offered didn't taste fresh. FITNESS CENTER - water was dripping from the ceiling, as such tile had fallen to the floor. Called the front desk to let them know..., they sent someone who did a very poor job in attempting to clean it up, dripping water wasn't addressed. ROOM RATE - was very attractive for the first night, but the rate was increased for the second and third nights. I have never experience a hotel changing the room rate after the rate has been confirmed. Felt like bait and switch, the room rate shouldn't change after the reservation is confirmed. At check out the manager wasn't around, I called back and got a supervisor who told me that's the way they price rooms, rate is subject to change based upon occupancy. Even after they have confirmed the reservation. STAFF - all seemed pleasant, but young and inexperienced. At checkout the young man was yelling from behind the wall that he was coming..., took him almost 5 minutes to come check us out. RECOMMENDATION - I would not stay here again and I would not recommend this hotel to anyone. There are many hotel choices in the area, it was a poor hotel experience.

The hotel was 5 start all the way. Very friendly and helpful staff, clean room, comfortable bed and pillows. I had asked for a quite room and they put me in #401 at the very end of the hall, very secluded and away from everything. It was perfect. Great location and near everything I needed it to be. I would definitely recommend this hotel and would come back myself.

The location is near my work site and near bus stop and the housekeepers really do a good job here sirah is wondering and the rooms are really clean they also provide free internet and breakfast it is a grab and go breakfast nice coffee if you are

這個酒店衞生一般，地上粘粘的，被子一點點，暖氣開的高高的乾死了。挺差的服務也差

In the suburbs, many blacks live here. Staying for less than 6 days will not clean you up. You can go to the front desk to change clean towels and sheets. Fully equipped with microwave, refrigerator and kitchenette. There are 55 buses at the door that can be transferred to nearby places and subway stations.

Located next to the highway, the room is very good, the breakfast is quite satisfactory, the parking is free, and the location is a lot. Suitable for self-driving tours from Niagara Falls to Washington. The Grand Falls can be reached in about 7 hours by car and from the hotel to the peak hour in Washington for about an hour.

All the staff members were very friendly and helpful. There were many restaurants nearby and the Metro station to DC was near by as well. The room was clean and comfortable. Glad to see that the room had a microwave and refrigerator which were very clean. The a/c worked beautifully as it was very hot outside. Would recommend and stay again

I like it very much and am very satisfied with it. It is clean and the service attitude is good. I will come back next time. You can ask the waiter for toiletries. You can also apply for a membership card to accumulate points, and you will receive free accommodation in the future.

My family stayed for 2 nights (thur & fri) but had a comfortable time here. The hotel exceeded my expectations. Pros: -quiet on the 6th floor, even with being the first room by the elevator (I expected it to be loud and annoying) -nice hot breakfast options -great open area for seating during breakfast and available all hours (as far as I could tell). Great place for groups. Some lounge/couch areas. My kids played some board games together. -clean and spacious rooms -full size fridge, dishwasher, 2-burner, microwave and small kitchen sink -nice staff -coffee and tea available after breakfast (for all hours?? Or until they run out? As far as I could tell) Cons: -really didn't have any on this stay and I'm a critical person!