Odkryj pobyt w mieście Green

With a little work, this could be a really special hotel and it looks like they are trying to make it that way by remodeling. I wasn't impressed with the parking lot as there were a very limited amount of handicapped parking spaces. The lobby had a lot of remodeling going on and the bar and restaurant was closed. The front desk staff was very friendly. Our room was spacious, clean and comfortable. Easy access off I-77 and close to Akron-Canton Airport.

This is a beautiful hotel inside and out. The staff was attentive and helpful. Check in and out we're easy. It is right off 77. Our room was clean and we appreciated the separate seating and sleeping spaces. There was a fridge and microwave. I observed some build up in the corners of the shower. That is not a deal breaker for me, it was not that bad. I did like the pretty, new and spacious bathroom. They are clear on their website that their amenities are closed. That is fine, but why is the price point still so high? We booked last minute through Priceline so I did not feel so bad. Without the pool and breakfast (they do not even have little Debbie rolls out with coffee!) this is a not an upscale hotel.

It was nice, bit of a mix up with the booking but that seemed to be the fault of this site rather than the hotel. The lady at the front desk sorted it quickly and was very polite. There was a random leak in a light fixture in the bathroom at like three in the morning but nothing came of it and it didn't last long enough to bother us. probably because we did not want to be moved to a room without the whirlpool tub which was the reason we had booked that room specifically. over all it was fairly normal hotel affair.

I stayed here this week for 5 days. I want to score this higher but the room cleaning is a hard point for me. The plus points - good size room with all the amenities you need (coffee machine, fridge, iron + board, shower stuff). Standard HIE breakfast fare. Great staff. The negatives. Room was never cleaned - no bins emptied, no towels changed, no bed made up, no loo roll replacement. No offer of points or free selection from the market. Tiny gym and pool. Doors slam noisily. The other minor issue I had was that during my stay there was a crew that were working locally cutting trees and so they took up most of the car park with their machinery and every night there would be a few people outside the entrance smoking and drinking. Will try another hotel when i'm back out in 2 weeks

Good stay but a coupe minor issues. Nice, handicapped access to the hotel itself but the elevator is located in a corner and getting my wheelchair in it was a task. Huge room that was generally clean, but my wife stepped on a pair of tweezers that were not ours. Great breakfast. Many restaurants nearby. Close to a great stay.

This place was absolutely disgusting. The minute we walked into the room you were slapped by cigarette smell in a “non-smoking” room and you could see food on the floor/desk. The linen was black in some spots. The pillows had a yellow tint. There was food in the fridge. We didn’t even bother to check the bathroom because we were already disgusted. Quickly booked another hotel and went downstairs to let them know about the situation. The man said “oh I must have put you in the wrong room. My bad. I’ll switch your room” I politely stated that I just wanted a refund because we booked elsewhere. He quickly said that he didn’t know how to do it so he couldn’t refund me and could only switch my room. Again, I booked elsewhere so that was not feasible. I asked if there was anyone he could call to show him how to process the refund he said no but I could give him my email, phone number, and name and they will email me my refund. I didn’t think that was ok so I asked if he could write on a piece of paper that he will refund me so I have proof. He proceeded to say “what do you want me to do give you my number?”. I immediately said no and got really frustrated. I walked outside to call the reservations supervisor and he went to the room. As he came back down he was on the phone with someone and yelled across the parking lot at me stating that “it wasn’t even that bad and he will switch rooms” at this point I felt really uncomfortable and stated that to the reservations supervisor. This was a HORRIBLE experience! As I was on the phone another patron at the hotel stated she had roaches in her room. This hotel should be shut down! Horrible customer service. Horrible housekeeping. Horrible all the way around.

Had a great time during my stay. Was greeted when i came to check in the staff are wonderful they go far and beyond to help with any of your needs very polite a greet you by name every time you come by the desk to leave or come back. Fairly quiet the most noise that I get was when people are going down the hallways. The pets are comfortable linen was cleaning was offered fresh towels everyday and offered restock on coffee and shampoo and conditioner and soap. The cost for the room was great. This will be my first choice when choosing a hotel again.