Odkryj pobyt w mieście Hasbrouck Heights

Good environment and service

The check in process was painless, and I even arrived early. No issues. The room itself was nice and clean. I enjoyed the kitchen and it was well-stocked (silverware, plates, paper towels, etc.). The fridge was a bit small, but worked for a short stay. The bed was somewhat comfortable, pillows too soft for my liking. I did not try the breakfast, as I am dieting, but it smelled good in the lobby area, and it was very popular. I did not try out the gym, but it looked serviceable. The pool is currently closed for renovation.

We were booked for 5 nights to attend our daughter's wedding (no confirmation number or email follow up ever given--we booked as part of a wedding so had only a phone call with ”Jeff” to go on)...we found our suite not ready, so another suite on a different floor was substituted. The booking process by phone was convoluted and ”Jeff” rushed us off because he had a meeting he had to attend. The room was tiny (for a suite), dark, smelly and neither the telephone nor the TV remote worked. The Keurig machine was perched so high up I couldn't reach the water reservoir. The $16 breakfast was slim pickings, to say the least. The front desk only provided the bride's welcome bag when we reminded them, the after-party restaurant went bankrupt five days before the wedding and they didn't tell the bride until two days before (they had lost their liquor license)...in fact, the whole experience was so unpleasant, we went down the road to Homewood Suites, booked the remaining four nights there, told them how shoddily the Holiday Inn situation was, and stayed there, even though we had PREPAID and STILL WERE REGISTERED in the suite at Holiday Inn, which we had to go back and forth to for wedding events...we were willing to take the financial hit just to be able to enjoy our daughter's wedding. If that doesn't tell you all you need to know...A particularly shameful incident was when we checked on the room on the third day and found that all our personal belongings we had left there had been stolen--the bride's welcome bag, unopened bags of snacks for the after party, a cooler which we'd bought because we now had to provide our own food and beverages for the after party IN A CONFERENCE ROOM....this hotel let us down in every way. Other guests (two separate guests) were given keys to rooms that were occupied -- and one walked in on a compromising situation! Never again for this place--for the same price we had bright, airy, spacious, clean rooms and a full kitchen five minutes down the road at Homewood Suites.

Amazing staff. Family all around. Very clean premises. The type of place anybody should be proud to stay at

Excellent customer service, clean room and as soon as we got to the room they called us from the reception to ask if everything was to our liking 🤩

We have stayed at this Fairfield several times. From desk staff pleasant and helpful. Rates are reasonable considering proximity to NYC. Room was clean and everything functioned (microwave, coffee maker, mini-fridge). Beds very comfortable. There was a good variety of breakfast offerings, just wish there was a waffle maker. Breakfast crowds depend largely on whether a school group is staying there. Breakfast staff kept things stocked as best they could. Wish there was a waffle maker, but that probably would have slowed things down considerably at the buffet. Very conveniently located on the NJ Transit bus line into the city, schedule and easy to read directions available at the front desk. Bus info needs to be updated with changed fares. Would stay here again.

Hey 4 of us stayed here and had no issues. We were pleased with the friendliness of the Staff including Alexis at Front Desk and the team around her! we chose this location because we were traveling for a cruise.. Chicken Sausage for breaskfast was a great selection! thanks marriott team

Stayed over for a weekend as I had a couple of events to attend. I didn't have any interactions with the front desk staff as I check-in and out from my phone, although I was greeted each time I entered/exited. I'll give this hotel a shoutout for not having the air conditioners in the rooms limited, if you want the room to go down to 60 degrees, the AC will go down to 60 degrees. The pool is small but perfect for 2-3 families at most, the complimentary breakfast was small but satisfactory for what it was and did the job. The only thing that would keep me from giving this hotel the highest ratings are the following: - The rooms are a bit dated, and the bathrooms (specifically toilets) can use an upgrade. - You can hear the RT17 traffic from your room, the only thing louder than the traffic was the refrigerator in the room. - The elevators are extremely slow so if you are above the 3rd floor it can be annoying to go up and down. - The mattresses (we had the king-size bed) were extremely thin to the point you could feel the springs pressing into your body as you sleep. - The night we had one of the events we could drive through the entrance way as we did normally as there were 2 cars parked there. When we go to the entrance it was a bunch of people hanging out and smoking **** with both cars parked and playing music loudly. (This could be a one-time thing here but I was only there 1 night) Overall, for what I needed a hotel for this stay, just a place to sleep for 1 night. I don't believe I could do more.

The biggest problem is that the independent heater cannot be turned off, which makes it extremely noisy at night. I didn't sleep well all night and was very tortured. Another problem is that the outbound transportation is not very convenient. You need to find the boarding point at the Port authority bus terminal and learn how to use the automatic ticket vending machine or app to buy long-distance bus tickets (but the number of trains is quite dense), or It cost over $50 to take a taxi. If you don't mind these two points, there is nothing wrong with this hotel.