Odkryj pobyt w mieście Irondale

First the negatives. 1.) The security latch had been removed and needs to be replaced in the room where we stayed, which caused us to be a bit nervous about easy intruder entry while we slept. Not to mention, the deadbolt was barely able to be used for security. At least it was something. 2.) Our TV turned on and off all by itself. Perhaps the television set was possessed, but perhaps the remote control from another room was controlling ours as well. Either way, it was a pretty annoying. Although, I am happy to report that we were able to sleep well because the TV stayed off all night long, thankfully. Now, the positives. The room was clean, the staff were friendly and kind, the parking lot is massive and can be easily seen from the rooms. The location was super convenient for travel, just off the highway and right across the street from two gas stations and convenience stores. Definitely a good stay overall and would recommend to travelers.

My wife and I booked this hotel for a weekend getaway. As Platinum Elite members, we've stayed at many IHG properties. This hotel definitely does not measure up to IHG standards. We arrived tired after a long day of travel and checked in. The front desk clerk was very friendly and kind. The elevator was incredibly loud and barely functioned. The room we were given was shabby and the shower was stained. But the real issue began when, two doors down the hallway, a dog started barking continuously. The barking didn't stop so we called the front desk and were told the family left the dog behind to go to dinner. So this barking was going to continue indefinitely. The clerk kindly offered to move us to a different room, which we accepted. The 2nd room smelled strongly of mold. I have a severe mold allergy so we couldn't stay here. The clerk then showed us a room across the hall, where we discovered the carpets were still damp following a carpet cleaning. No fans had been brought in to dry the carpet. Even the clerk commented that this should have been done. The clerk then offered to check on another room that we could stay in. When she returned, she said she had to check THREE rooms to find one where the carpets weren't wet. In the room she gave us, the A/C wasn't working, which is a deal-breaker for Alabama in August. Frustrated, exhausted, at our wits end, we just decided to leave. We've never had to leave a property before. After 30 minutes on the phone with IHG, we managed to get a refund. Thankfully we found another, much nicer Holiday Inn Express we could stay at to finally get some rest. We were very upset by this experience and my wife even broke down in tears with frustration and disappointment. This hotel is poorly managed and maintained and is nowhere close to other HIE we've stayed at. I should have read the other reviews more closely and found a different hotel. What a disaster.

The room is good. The service can be charged, a deposit is charged, and it takes a few days to refund the card, and it will be refunded when the cash is checked out. Breakfast has no meat and no eggs.

Good place to stay.

The room is very old, the bathroom door is rotten and has not been changed... The bed is very comfortable, except for the old, everything else is OK! ! ! !

This was our third time at this hotel went back because we enjoyed ourselves the previous two times hotel was the same as before could get a sunbed any time of day the food was well prepared pizzas were great can be receptive but always something to eat, maybe the rooms need a little updating but very clean. Was able to keep room late on last day when asked, all staff worked really hard all day. The location is great not as busy as some resorts but enough going on to enjoy yourself. The only negative from previous years was entertainment with was run by one entertainer which didn't seem interested never seen her only walking around talking to lifeguards, the hotel board said in morning three activities a day but in 7 days play pool and darts on one day rest of week only a lazy game obviously her specialty me and my son enjoy pool entertainment which we have done at hotel before which helps people get together and get to know the entertainment staff which is why we went back. The last few days the entertainer left and was replaced, and things improved a little late for us probably would try a new location for next holiday just let down by the entertainment and had to go out of night which if full inclusive defeats the idea of buying drinks, but Rock Cafe if like the music is a good night out .

Mostly a positive experience. Facility was very clean and room was comfortable. We only stayed one night and left early the next day so we didn't get to explore many of the amenities. One thing that did kind of rub me the wrong way was that, when we got up in the morning to enjoy the continental breakfast, there were signs saying that it would cost around $15-20 per person. That hardly counts as a ”free” breakfast. We ended up going to a nearby Cracker Barrel, paid virtually the same amount, and had a much more enjoyable outing. Other than that one thing, we really liked our stay, the staff, and our room. The hotel is off the beaten path and can be a little difficult to find, but we liked the security of not being on the main road and in a more upscale part of Birmingham. The manager's name is ”Race” and he is a super-cool guy to deal with. He made our reservation process very easy.