Odkryj pobyt w mieście South San Francisco

I did a back to back check-in the previous morning, and a staff member came knocking on my door around check out, woke me up and told me to call front desk. I explained I did a back a back check in that morning, and he told me to call front desk. I went back in my room and called front desk. The same staff member I spoke to in front of my room answered and told me that he notified “them” that I did a back to back check in.

The front desk service is very good, the rooms are comfortable and clean, the inner bay is outside the hotel, and the sea is calm like a lake, so you can take a walk. The airport bus departs every 45 minutes without reservation, but because it is the starting station, it takes 30 minutes to get to the airport. If you go to Uber, it will take 5 minutes.

Good no problem at this moment

I would give this Home2Suites 5 stars, but there was one lady at the front desk named YVONY, who is the rudest employee that I’ve ever encountered at a Hilton franchise. She needs to learn to provide better customer service and not roll her eyes at customers. Aside from her, we actually love this Home2Suites because its close to SF, its easy and fast to check in (except that there’s no digital key), the rooms are very clean and spacious, the parking is decent (except that its $20-$22 per night), most of the employees are nice, and there is breakfast provided every morning.

Pretty shabby. 1 star max. The server got good attitude on phone but never got promise delivered. Without saying anything when checking in, King size got changed to double double, saying the rooms were overbooked which I have never heard in my half centuries’ life. My wife lost her outfit there. Should be lost and found but they never returned call as promised. Price is high comparing its environment, facility and services.

The room is clean and large. The structure of the hotel was that there was a window on the aisle side and it was open. There is a Tesla supercharger in the parking lot, so it is convenient to ride Tesla. It was convenient because it was close to the airport and a short drive to downtown San Francisco and tourist spots. It was a pity that the dryer was broken and could not be used when I wanted to use the washing machine.

The room is very clean, two queen sizes, about 1.5 meters wide, the bed pillows are surprisingly comfortable, must praise, two fly in the ointment, the shower head in the bathroom is not big enough, the water does not flush, in fact, changing the shower head can solve it. The second hotel is close to the highway, a bit noisy. In addition, the hotel's breakfast is delicious, so it must be less, two servings for three people are enough, and the amount of American food is too large. In addition, the cleaning of the room probably needs to be done by hanging a list when you go out. We stayed for two days and no one cleaned it, but the utensils such as towels are complete, so I didn't ask the hotel to clean it

As other reviewers have said, we found this hotel to be a little worn down. Nevertheless, our room was clean and comfortable and all the people we encountered at the desk were helpful and friendly. However, getting food in this area was a real challenge. Usually airport hotels have lots of choices of both fast food and restaurants, but the offerings in this location are minimal. It compounded our disappointment to learn the hotel's restaurant was only open certain days. The cook-to-order breakfast that HGIs usually offer was totally missing, since the restaurant was closed on the two mornings we were there. I did not see this ANYWHERE on the website or would certainly have chosen a different hotel. Even though we had a car, there did not seem to be many places to eat; several we might have gone to were closed. There are several other hotels, even in the Hilton family, close by. I'd suggest picking one of them.

Excellent rooms. Front desk staff is always super kind and helpful. I always come back to this hotel because it's safe and I know I'll never have any issues. Very very clean rooms. Simple breakfast but what more do you need besides the essentials.. I'll keep coming back here.

Stayed 2 nights while in the area on business. There is an airport shuttle BUT it only runs every 45 minutes & it's not a typical DT shuttle-it's a 3rd party & is shared with several other hotels, so very easy to miss due to lack of signage on the front. Room was VERY small-closet, what there is of it, is actually by the window. Chair for the desk is a straight-backed chair w/legs that get caught on the area rug under the bed constantly. Bathroom, on the other hand, was very large & well lit, especially for a Hilton, though not much counter space for stuff. Plenty of room for additional towel bars & hooks for hanging clothes, had they decided to include those. Unfortunately, there's a barn door for the shower (when will that fad end!!!) which limits how much can be hung there. This is also the 2nd DT in a row I have stayed in where the information on the website for the restaurant is incorrect-it is only open for breakfast & dinner starting @ 3:30 pm. It is located in an industrial part of town-not much walkable & no view of the bay from the room, though given how dirty the windows are, there's not really much of a view of anything! The bed was comfortable & overall the hotel did what I needed it to do for 2 nights.