So frustrating and seriously disappointing. A gorgeous location with views of the Hudson River and some lovely architecture …..but…..the property is poorly managed and filthy. Sticky carpets and dingy furniture. It smelled in the reception area (possibly the Catonese restaurant next door…. it was mentioned people who stay in the rooms over the restaurant have been known to complain about the smell). Regardless of Michelin stars for the restaurant , if you aren’t into having Catonese fusion food smells in your hotel room…chose another location onsite. The Goosefeathers restaurant is leasing the space from the Tarrytown House and is not associated with the property otherwise. There is no room service or food on-site for the guests. We were advised there is uber eats and we can call. The staff on-site seemed seriously disinterested in our presence. Not a smile or staff asking “anything I can do to make your stay more comfortable?” No smiles….seriously lacking pride in their work and no desire to be a premier site. This is a shame. An experienced energetic manager is needed to snap this place into back into shape. Not sure what the business plan is….but it could be improved to be more vacation like - but right now it is sad….Oh well. Hopefully this review gets to management and at least they will clean the carpets. ps not a very good set up for handicap - wheelchair access due to the hills, but saw some unmanned golf carts….maybe if there was engaged staff those would be available to shuttle guests around the property. But alas, it felt like there was no one in charge watching the store.
I stayed in this hotel for my business trip. The location of this hotel is very convenient, easy access to highway and the train goes to Manhattan directly. I used the train to travel Manhattan, it was a easy access to the time square. The room is clean, I was very impressed seeing the staff sanitizing heavy traffic areas. The staff is friendly and when I was there, one of the elevators was broken, but the staff helped us to carry the luggage to the room. Before I left, the elevator is repaired. This is quiet impressive of the service. It seems customer service is priority in this particular hotel.
Convenient location, polite service, quiet room, it is not convenient to eat around! There are more black people staying! Convenient location, polite service, quiet room, it is not convenient to eat around! More black people staying
Very Good
Oceny: 100
4.0/5
Cena od
PLN 571
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This hotel shows Double Tree on the map, and the street tag is also Double Tree, but it is Hilton, so don't hesitate to go straight in. It is estimated to be cooperative. However, the facilities and renovations are in accordance with the standards of the Hilton Hotel, and the charges are normal roadside motel prices, so the price is very high. The first floor room has a balcony door to sit in the garden and have a cup of tea.
This hotel refused to offer the rate I booked online. Refused to believe that I work for the government. Spent 15 minutes in the back leaving me at the counter only to tell me they would not honour my rate. I'm a silver member. I've never had this issue before. I used the computer to book myself in at a hotel 20 minutes away only to have Joel then say he'd honour my rate plus give 2000 points??!! Why the change of heart?? I have never, ever been treated so poorly at a hotel. The lobby was crowded and it was humiliating. My loyalty to the Marriott brand is gone.
Whatever brings you to Westchester, New York, let us show you an elevated hotel experience. Our well-appointed Tarrytown, NY, hotel offers modern lodging outfitted with marble bathrooms and high-speed internet to make your time here restful and productive. Take advantage of our hotel's excellent in-house restaurant and steakhouse, fuel up with a Starbucks® beverage in the hotel lobby, or end the day in our gym. Traveling for work? In addition to offering easy access to Westchester's regional airport, our Tarrytown, NY, lodging is perfect for business meetings and private events. We offer over 26,000 square feet of newly renovated space, including a Grand Ballroom and a garden patio, as well as trained support staff. Once you're ready to venture out, you'll love Westchester Marriott's easy access to historic and tourist sites up and down New York's scenic Hudson Valley - not to mention kid attractions like the Bronx Zoo and Rye Playland. Let us make your New York visit productive and fun.
The hotel looks old, but it is well maintained and belongs to the HILTON hotel. The room has no way to open the window, it is a bit wet. The hotel front desk Xiaohe is quite willing to chat. It was very convenient to book the airport where Red Dot’s car went.
The front desk is absolutely professional! Witness a very angry Spanish lady whom she booked her reservation online and was demanding the front desk manager to acknowledge the rate. Which was not a good way to speak in that matter if she would’ve been nice maybe it would have been acknowledged. Besides that my stay was absolutely great!! Workers are terrific!! And they mention and grab and go breakfast which they made very clear! I’d definitely recommend this place !! Hospitality was great!!!
We were super grateful to find this hotel at the last minute when we were too tired to drive any further.  Very clean. The only complaint is the alarm in the neighboring room went off super early and after five minutes I eventually got up to call someone to go turn it off.
Motel 6 Elmsford, NY - White Plains is located off of Interstate 287. Enjoy a round of golf at the St. Andrew Golf Club or make a trip to the Sherbrook Cellars. Free Wi-Fi available in all modern guest rooms.