Odkryj pobyt w mieście Vernon

I would have preferred a Best Western but chose the Red Roof in Vernon because it was convenient to the major thorough fare and on the east side of Hartford since the following day we were heading to MA. I'm afraid I didn't like the Red Roof. I always forget they don't have elevators going to the second floor. We were carrying a heavy suitcase and being in my 70's, I'd definitely look for one. We went to our room and by 10 p.m. were heading to bed. I wanted to check the internet quickly on my computer, however, I wasn't given a user or pw to get onto the web. In order to get it I found I'd have to back downstairs to the front lobby since there was no phone in the room. Needless to say I was disappointed in my choice.

Very good hotel, especially the day before the accident of staying in the motel, breakfast is OK, the service attitude is also very good, and no deposit is required, it is very convenient to stay and leave the store!

The only reason I put 1 star was because there wasn't a zero star option. My Wife and I stayed 1 night here just to rest our heads for the night, while we were on the way to Maine for work. We had just laid our head down at 3am and all of a sudden there's screaming and human growling and items being thrown coming from the man across the hall from our room. it sounded like appliances being thrown at the door and walls. We were scared, not gonna lie, of the clearly mentally unstable and aggressive person across the hall. We called the front desk from our room to see if the kid working up front could get him to stop or call the police. IT WAS THAT BAD!!! The Kid at the front didn't want to do anything and then stated, ”he is in his room that he paid for, I cant do anything about what he's doing in there.” Even though THEIR MOTEL ROOM WAS BEING DESTROYED!!!! We requested to move rooms if he wasn't going to do anything about it. He changed our room, after he urged that our last room was the very last room available for that night. So we thought it was odd immediately when a room just suddenly became available. So when we wake up today, the same motel is trying to charge my card $500 it was declined. Then another attempt of $400. We called the Motel and said it was a mistake. our room was only $91.99 not $500 and not $400. The Manager then said that we were in the room that got destroyed and I told him that we were in the room across the hall and I have the receipt to prove it. He then started calling My wife ”a F******g B**** and that he's going to get his money for his motel damages because we demolished the room.” I called Corporate to file a claim and dispute, and the associate even saw in their system that the SLIMEY WORKERS at this Motel 6 Changed our room number after we checked out of our room. HE CHANGED OUR ROOM NUMBER TO THE DEMOLISHED ROOM NUMBER AFTER WE CHECKED OUT!!!!!!!!!! So they are in the process of getting it disputed. DO NOT STAY HERE!!!!! YOU WILL BE SCAMMED. IF YOU DO STAY HERE, MAKE SURE YOU PAY CASH OR ELSE THEY WILL WRONGFULLY CHARGE YOUR CARD IF YOU DO NEED TO STAY HERE. THE POLICE WILL NOT DO ANYTHING BECAUSE IT IS A ”CIVIL MATTER”

A retro-inspired hotel that looks old and has a feeling of atmosphere. The front desk at check-in was very humorous, and let me take a photo of him. Simple American breakfast, free parking, self-service laundry, cheap, passing by for one night, still very satisfied!

I have an amazing time at extended stay america the staff went beyond great customer service the hotel room and services was fantastic totally love it

The hotel is on the side of the main road, with convenient transportation. There are parks around the area that can be walked around and the environment is beautiful. The hotel is a motel, I can only use the motel I know to evaluate, the bathroom is good, the bath water is very good, there is a refrigerator, microwave oven, just no water boiler, it is originally a night to meet the demand.

We stayed one night in a two double bed larger studio. There were ants in the kitchen and bathroom. There were onion peels in one of the kitchen drawers. The kitchen area had a strange smell. The television reception and picture quality was awful. There was no hot water in the bathroom faucet. Our room was in need of an update and was beat up looking in places. There was not much food left for breakfast when we arrived at 9:45 on Sunday morning. There was no milk left for coffee either. The dining area was stifling and was 84° according to the thermostat. Upon checkout I told the woman at the desk about the ant problem. She was very pleasant and apologetic about our experience. The woman who checked us in was very pleasant as well. My daughter is a college student nearby, but unfortunately we will not be staying at this location again. If we didn't check in so late on Saturday night, I would have left and gone elsewhere.

I booked the room and paid the full amount. I don’t know why the lady asked me to pay more than 200 US dollars. I told Ctrip that it was already being processed, and promised that they would refund my money if the hotel didn’t handle it well. Everything else is fine.

As soon as I arrived at the hotel, it was dark and I thought I was in the wrong place. The front desk didn't have any measures. It was dark inside. Manually led you to open the room. There was no emergency light or hot water in the room. Just make do for one night, it's really bad without compensation! The location is still partial.