Odkryj pobyt w mieście West Fargo

This hotel has really gone downhill since the last time we stayed here over a year ago. First, the pros: The beds were comfy. The rooms are spacious. The front desk staff were pleasant. Now the cons: The room was dirty. There were fresh stains on the nightstand next to the bed. The shower had a bunch of brown chunks and hair rinse off the floor when we first used it (so we showered in our flip flops). The sink in the bathroom had not been cleaned (or had been “cleaned” very poorly) as there were hand soap/water stains on the counter around the sink bowl and hairs all over in the sink. There were patch jobs and repair jobs noticeable all over the room and bathroom on the walls, which looked terrible. The refrigerator didn’t work. The closet was beat up and the doors bounced against themselves anytime someone walked in the room or put their feet on the floor. We would have tried to switch rooms but arrived very late and were so tired after driving 4 hours we wanted to just sleep as knew we had an early morning the next day. This hotel considers themself a premium place to stay as evidenced by their premium price, but provides you with far-below premium experience. We will likely never stay here again because that is too much money to waste on a poor experience.

We were in Fargo over the wk end as my husband was doing food deliveries for Uber Eats and we decided to book a stay at a comfy hotel so could start off early and continue with that the next morning. We chose the Homewood Suites West Fargo as we had stayed at other Homewood Suites locations before and knew the beds to be very comfortable and could get a good nights sleep. The reason why giving this location a 4 star rather than 5 star rating is due to a few minor things....We arrived about a half hour later than the normal check in time for checking into the hotel and our room was still not ready because of that my husband had to pause food deliveries a bit longer than planned waiting till our hotel was ready to get checked in and we waited almost a half hr till it was ready even yet after we had arrived. The lady at the counter offered to downgrade the room to a normal room rather than a suite as it would be ready faster if would want to do that but we had already planned to book a suite already and my husband told her no is alright we will just wait till the room is ready. We were understanding of it as we could be as you never know what might have happened if the person before us had something come up and needed a later checkout or something and it might not have been anything of their control but at the same time if the website has a check in time we had kinda expected the room to be already ready by the time we got there. The room was very clean though all around will say that and very comfortable all around when we did get up to our room and check in process also was very smooth and easy when we were able to get checked in. We also had a minor problem with the dishwasher beeping when we went to our room and there were dishes in it yet, they were all clean though so we just put them away and took a little fan dangling and having to restart the dishwasher but my husband got the dishwasher to finally stop beeping after that. Also was some general wear and tear in the bathroom near the toilet paper roll dispenser but it was overall very clean and had all amenities would need for a good nights stay and good nights sleep. Room was very quiet overall and comfortable and we slept well and bed was very comfortable. The Hotel definently had the potential to be a 5 star rated hotel however were a few quirks that made it not quite up to the standard of some of the other Homewood locations that we had stayed at before. I will say it was priced well though for a weekend that was a great value at this location and so we would still say it's a good location to stay for the price of their rooms and we would give it a try again. You can't really beat Homewood as far as a comfortable hotel bed they have some of the absolute comfiest hotel mattresses around but due to the few minor quirks with it this time we are giving it a 4 rather than 5 stars. Still though overall good choice for value and comfort.

There are two dirty spots on the sheet

Breakfast is good, and the price is nice

Booking was easy, as was check in, room was nice and clean the room was nice and cool when we walked in We slept soundly in clean beds

Over the course of nearly two weeks, fluctuating numbers of my immediate family stayed here while my mother was hospitalized at Sanford Medical Center. While the proximity to the hospital made it the logical choice, it was the flexibility of the staff that, in retrospect, made it a wise choice as well. Front desk staff were so kind to help us consolidate rooms, cancel reservations WITHOUT PENALTY for nights that we no longer needed, and just generally get to know us and let us know that they were thinking about us. In particular, Misty Blue gets a huge shout out for being such a kind, caring front desk staff member. She sort of adopted us and asked how things were going, let us know that she was thinking about us, and just generally was a wonderful human being. On a lighter note, the hotel bistro/bar was great for a quick breakfast before heading to the hospital or a nightcap after a stressful day AT the hospital. The beds were comfortable too-including the rollaway cot that I slept on one night.