Odkryj pobyt w mieście Cam Lam District

New and modern hotel. Pros: 1. Spacious room, good sound insulation, has everything you need: kettle, tea set, refrigerator, safe, water replenished every day, 2 bottles, shampoos, conditioners, toothbrushes, hairdryer (powerful), slippers, bathrobes. Everything is new, the mattress and pillows are comfortable, the bed sheets are snow-white, the towels are soft and fluffy. Wi-Fi is normal except during peak hours. Large flat Smart TV with YouTube. 2. Cleaning and change of towels daily, bed sheets every 2-3 days. It’s convenient that the do not disturb button next to the bed turns on the red indicator at the entrance. They clean well, they try very hard, but sometimes they forget about the balcony and under the bed. 3. The hotel area itself is clean and well-groomed, there are two large swimming pools of different depths, there are beautiful areas for photos, as well as several playgrounds, a small water park for kids and a children's room with trampolines and slides in the hotel itself. 4. The staff is responsive, the guys from the reception are trying to help, all the employees from the cleaners to the gardeners are polite, smiling and welcoming. 5. The first line, the beach is sand, there were no big waves, there is a net with buoys in the sea, there are children's vests, a lifeguard is on duty, beach towels are given out near the pool. 6. Food on weekends (the hotel is very busy) varied and fresh, Vietnamese and European cuisine, delicious desserts. Minuses: 1. There is nothing nearby, the hotel has a free transfer once a day to Nha Trang. 2. The hotel has not yet been completed, there is no noisy work in it, but another hotel is being built nearby. 3. Food, some days there was simply no choice, very little fruit and desserts, sometimes it was not tasty, there was a stale mess. 4. Beach, in the afternoon there is garbage in the sea and on the shore: plastic bags, bottles, boards, they don’t clean everything up right away. Not enough foot shower. 5.Complete lack of animation. I recommend the hotel to those who like a quiet all-inclusive holiday, I hope they will complete the construction, eliminate the shortcomings and we will come back here again!

Good hotel for 0.5 nights from the airport… There was a smell from the sewer in the bathroom and there was no breakfast buffet, so that was a bit of a problem… Breakfast is a la carte menu and orders are taken on paper… The ocean view is quite satisfactory…

Well, what can I say, overall not bad, but there are downsides. The villas are good, everything is in good condition, the beds are comfortable, the linen is good. There is a washing machine and powder. The dishes are clean, though there are no forks and teaspoons. That's probably all. Of the downsides: there is no soundproofing at all, you can hear everything that is said in the neighboring villa, while you are in a room on the second floor, and they are in their courtyard, the cleaning is initially a C, everything is swept up in the corners, you clean yourself, you even have to take the garbage out to the bin outside. There are few towels, no kitchen towels at all, as well as a dishcloth. There are not many dishes, a minimal set is present, but if you are traveling in a large company, there are not enough dishes, both for cooking and for eating. There are no napkins. Pool: the entire bottom is in sand. Somehow the courtyard is not well maintained. There are no soft mattresses on the sun loungers. On the first floor in the toilet there was a smell of sewage villa. 1117. The beach is a separate song: there is practically none... or rather, it is not equipped at all, there are very few sun loungers... if you are lucky enough to get a sun lounger, you need to either have your own towel or bring it from your room (of which there are only 3 for 3 bathrooms), no one cleans the beach, the sea in this place has low and high tides... you also need to take this into account. There is nothing nearby, the nearest chafanka is 2.5 km away... there is a small swimming pool and a restaurant on the territory. Prices are above average. In short, everything is much more beautiful in the picture. We stayed for 2 days... ok, not worth it for a longer period... The price per day is 12 thousand rubles.

Unfortunately, what should have been a great experience in a relaxing seaside resort was tainted by an act of petty theft on the day we arrived. Amounts of money in $AUD were stolen from purses of my wife and daughter and from my wallet while briefly unattended most likely in our villa. We raised the matter several times with our assigned “butler” and he claimed to have inspected CCTV footage and found nothing of interest. There is a very complex relationship between Lumina and Wyndham Gardens in which their villas are situated. When we requested they inspect CCTV footage at Wyndham reception they told us they couldn’t because “Wyndham was nothing to do with them”. Lumina do not provide safes in their rooms so be warned! Needless to say, we are very disappointed about this experience at Lumina as it left us with a very uneasy feeling when we should have been enjoying a relaxing holiday. Lumina management have been less than supportive of our claims and almost accusing us of having mishandled our money. They have not provided even so little as an apology let alone any offer of compensation. This is our third trip to Vietnam, a country we are very fond of. We admire the integrity and hospitality of the Vietnamese people and this experience is certainly not typical. However on the basis of our experience I could not recommend Lumina Villas to any fellow travellers.