Odkryj pobyt w mieście TT. Tam Dao

Cosy hotel .The deluxe garden view room was tidy, nice, clean but no beautiful garden (void area) on this time we stay. Breakfast was ok, but not too much options. I have a compliment with food&beverage staff on 11th floor on morning-friendly , and beef noodle ( phở bò sốt vang)- tasty. One thing I was really disappointed there - customer services at front desk. The front desk clerk girl in the morning, who never have smiles, irritable face. I wonder if I bothered her??? The second thing which made me give the hotel 2 star rating. When I check out, I requested to leave our luggages, It will be have no problem if when We came back to take it. We request to her “ Could I take our luggages ?” - HER RESPOND to my question with a curt answer and NO service : “ Go inside and take it” . She means we have to GO INSIDE THE FRONT DESK COUNTER and take it back ??? I really don’t understand because she is working in a hotel and travel environment - A CUSTOMER SERVICE ENVIRONMENT. I have a advice to manage and GM if you wanna become a great hotel, professional service , Note and focus on the smallest details. One more small thing, the house keeping supervisor should double check more carefully for hotel directory

Nice hotel, clean, lovely receptionist. Diverse breakfast. N*** opposite the square.

The environment, facilities, cleanliness, and friendliness of the staff are all good. However, the breakfast was too crowded and I wish there was more food available.

The hotel has a beautiful view. In the chilly weather of Tam Dao, sipping a cup of Venus coffee, watching the clouds drift slowly through the large glass window - that's all I need for a wonderful vacation. Meals in the hotel are very diverse and filling, however if you want to enjoy Tam Dao street food, you only need to walk a few minutes from the hotel to the square. Every corner of the hotel can take dozens of beautiful photos. It would be even better if you could stay at the hotel on a beautiful sunny day. The only thing the hotel should improve is the shower system before entering the swimming pool - such a wonderful infinity pool deserves a more standard changing room.

The view on the seventh floor is very good. The European-style building outside the window has not been completed, and I can't see the light at night. I hope it will be better next time.