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We visited this resort for the day to see if this would suit us for our next holiday. The resort is in a perfect location about 20 mins bus ride from Port Vila. It is located on a beautiful beach with great snorkeling right off the beach. It is in a quieter rural location that would suit visitors looking for a beach getaway. We got to view one of the fares and it was a quaint island style room with ceiling fans and the one we viewed also had air conditioning. It would be perfect for us and I loved the charm of it. The restaurant was an open style area that had a lovely breeze going through even though it was a very hot sunny day, We ordered the fish burger for lunch and it was honestly the BEST fish burger I’ve ever had! It was absolutely delicious and compliments to their amazing chef! Rob the manager was very friendly and a pleasure to meet, we enjoyed his company when he had the chance to sit down and mingle with the guests. Overall we thoroughly enjoyed our day relaxing, swimming and snorkeling at the resort and I can’t wait for our next Vanuatu holiday at this resort!

TL;DR No restaurant, private beach or snorkeling at resort Cannot swim in lagoon Simple breakfast over lagoon Great staff, quite helpful Close bus stops - easy to get to town Good price for room, lovely location Room serviced about every 3 days I enjoyed our stay however... Online information needs updating as it is very misleading. NO RESTAURANT ANYMORE. Unfortunately we only learnt about this on arrival at the resort which was very disappointing. They still provide a simple breakfast as stated (usually tea and coffee, toast, bananas, papaya and sometimes pancakes or on occasion eggs). For dinner go to town or neighbouring resorts were great (Tropicana and MG Cocomo). There is no private beach as stated in the features section and no snorkeling. There is the lagoon - lovely to kayak on but not safe for swimming due to pollution. Staff are absolutely lovely and I enjoyed our stay here. Staff picked us up from airport and helped us book some day tours and activities. A reasonable price for room. Lovely gardens. We stayed in a garden room which is private and secluded from other rooms. A few cockroaches came into the room at night through tiny holes in ceiling. Pool is small and surrounding deck chairs broken, but still a nice spot. Would be ideal to have an A4 paper sheet in room with some key notes like time of breakfast, how to do laundry, lagoon not safe for swimming, etc. Otherwise just have to keep asking staff. Wifi only works close to reception.

I stayed at Tropicana for 2 weeks with a friend and my two children ( 2 year old and a 7 month old). SERVICE - The staff are absolutely amazing. They went above and beyond to make sure we were comfortable right from the get go. I made a mistake and booked the wrong room (the smaller one) and they managed to get another bed into our room. The staff took our luggage and children up the stairs for us. They also would bring dinner to our room if our children were sleeping or didn't want to come down. I had great conversations with some of the staff and really got to know them. When our bus broke down, the manager called one of their own drivers for us. They were all so happy and friendly! Not a single complaint with the service. CLEANLINESS - Our room was very tidy and was serviced every day. The hardwood floor and balcony was swept, towels replaced, rubbish taken out, dishes done and beds made every single day. The house keeper offered to do our laundry and we received it back the next day as well. We had no issues with mosquitos, there were a few lizards on the roof outside but that was a non-issue. The grounds were clean, everyday we saw men working to keep the place tidy and presentable. SPACE - We had a beach front apartment (Room 11) which was located upstairs. The room had enough room for us to walk around while the toddler was playing. It also had a baby cot, double bed and single bed as well so I feel the room was very spacious. There was a large wardrobe with coat hangers and shelving we we could fit all of our suitcases and bags. There was a small table with 2 chairs and a couch that seated 3 people. The balcony was large with another table and 2 chairs. There was an air conditioning unit that was quite powerful and cooled our room right down in minutes as well as a ceiling fan. There was a flat screen tv. In the kitchen we had a microwave, toaster, kettle, gas stove with 2 elements, small fridge and plenty of cupboard and bench space. SECURITY - We felt very safe at Tropicana. There is a safe in the wardrobe where we kept our passports. They also have a security guard stay onsite overnight. BEDDING - Very comfortable, my children slept all night which never usually happens. Me and my friend had comfortable sleeps every night. NOISE - Some nights we could hear dogs barking from across the lagoon but it was faint enough to not disturb us. No traffic noise as Tropicana is situated down a long driveway away from the road. LOCATION - About a 10 minute drive from Port Vila township, 15 minutes from the airport. Just down the road from the supermarket and ATM. PRICE - Definitely worth the price. Affordable. FOOD - The chefs make amazing meals. Best beef burger I have ever had. So full of flavour and very big servings. GENERAL - Tropicana has a small pool which starts shallow and then gets very deep at one end. There were 2 kayaks and a stand-up paddle board for guests to use. There is a man-made beach which was a nice place to rela

Service is very warm, very good!

Great value for money , spacious clean room. Good cooking facilities. Free tea and coffee. Would definitely stay there again.

Staff are really friendly but you need to be aware No WiFi in Rooms /Restaurant is closed so other than ”no choice breakfast” no food or snacks are available. Breakfast 2 toast 1 Butter 1 egg half a bacon rasher I tea bag and 1 Nescafe sachet in room Kettle but no fridge or Microwave so no milk or sugar. No Toiletries Room only cleaned on demand Photos are misleading

I'd give it 3.5/5 but the rating system does not allow it, and am being generous. The hotel seems to have been around for some time already and it is slowly delapidating. It is not in a bad shape, but parts of it could benefit from a facelift. Rooms are clean and spacious. The bathroom style is oldish but it is perfectly usable. They do housekeeping only if requested, which is a smart move. Who really needs daily cleaning in their room? Staff is very helpful and friendly. There is a quite good restaurant attached to the hotel, and it serves breakfast, lunch and dinner. Complimentary continental breakfast is included in the room price, and you can exchange money to items on the menu. Continental breakfast has the usual bread, butter and marmalades with fresh baguette and coffee/tea. They have also (watered down) soup to go with bread.