OYO Hotel Cleveland, TN

We asked for a chair and toylet paper to be brought. Neither was brought so I went to get the paper.

Room stank like cigarettes, holes in sheets and blankets, roaches crawling on the drapes, barking dogs in other rooms, checkin through a walk up window, non-working outlets, holes in the walls, flickering bulbs. They have a sign saying weekly and monthly rent needs to be paid in full. This is not a good hotel for travellers passing through.

Call it the OHNO hotel. First—the place doesn’t say Oyo. It says Lincoln hotel. Stressful AF driving around at 11pm trying to find the right hotel. Second, the owner *just pulled in* as I was pulling up to ask where Oyo Hotel was. She was in PJs and toting dominoes. The lobby REEKED of smoke. She had us sign some paper about renting and no visitors after 10pm. She teased “time to sign your life away” excuse me?? Next, our *non smoking room* REEKED of smoke. I went to the lobby complain. Lady legit says she “understands” having asthma and then hands me a mostly empty can of effing Lysol! What you think Lysol gonna do?? There was only one bath towel and it was soiled with someone’s snot. I drove to f’ing walgreens at 12:30 in the morning to buy wash rags, bath towels, toilet paper (one mostly used roll) and a can of actual air cleanser to get out the smell. The comforters had cigarette burn holes. No matter how much I sprayed the smell wouldn’t go away. It felt like someone was pumping cigarette smoke. DO NOT STAY HERE. All the friendliness in the world will not make this place worth it.

The check in process was torture - they do everything manual and it takes 20+ minutes. No smoking room, yeah right. Cig smoke throughout the room and smoke burns on the flimsy bed coverings. TV didn't work. Would honestly have been better sleeping in my car.