Home2 Suites by Hilton Clovis

The room was not very clean. There was hair in the shower, on the floor and the counter tops. There were no towels in the room and I had to go to the front desk to get towels for the room.

First stay at a Home2 and was impressed by the amenities in the room, friendliness of the staff, and overall cleanliness. Will be staying here again in the future.

Great conditions and a nice people friendly a**osphere and good food

Check-in was much longer than anticipated. We stayed two nights but the room was not reset the second day, so no fresh towels, made beds, etc. We only had two wash cloths for 3 people (in a 2-queen/sleeps 4 room). Front Desk Clerk Espi was very nice and helpful.

Mainly , I talked to a gentleman 2days before getting here. Now I live 22 miles from here, I booked this hotel for the price and the pool my 3 grand daughters I take to a hotel to swim that’s the reason we are here.. it’s our time together!! The gentleman told me the pool was open and I also asked how deep etc… we get here and it’s closed.. my 3 girls were so upset, they were so excited to swim…I tried to get ******* to cancel my room but could not get anyone to help me there.. and by the way I couldn’t get the girl at the desk to tell me what the room cost was , I didn’t get a receipt she said that would come from ******* I thought that was weird.. so I get a suite not knowing if I was getting the price I booked.. booked a standard room 2beds..etc.. to go swimming I then had to travel to Muleshoe Texas 30 miles away so these girls could swim.. I won’t stay at a Hilton again.. everything is lovely but I am very disappointed in the way it was handle. They acted like it was no big deal to go swimming somewhere else, I am not one to complain but I’m a grandma with limited income and plan accordingly. I try my best not to disappoint them …

Pleasantly surprised by kitchen area with large refrigerator and full-sized microwave. Bed was a little soft for our tastes

All staff members were friendly and personable! The room was spectacular! Very clean, plenty of outlets for phones, tablets, etc. Breakfast was plentiful with a lot of options. Will look for Home 2 Suites on future travels

GREAT hotel if you have to go to Clovis New Mexico. Very modern, clean, has a nice gym, and pool. Staff was great and they were super nice helping us correct an additional fee that was applied in error.

Clean, Safe, niceties like home is why I chose Hilton.