Hotele niedaleko Mutton Bird Island Lookout, Coffs Harbour

I had a number of last minute requests including an early check-in, conference room use, late check-out and issues with payment. I actually booked online, cancelled and then sent an email explaining why I cancelled only for the manager to accomodate my requests and reinstate my booking. All in all, the staff at this hotel are fantastic and I couldn't have been happier. Unfortunately, the rooms are very, very dated. This could be because I am from Sydney and regularly stay at major Australian CBDs - but if I had booked for a holiday or other travel that required a lengthy stay in the room itself. I'd book elsewhere. It's not fair on these awesome staff members to be let down by crappy, dirty windows and shower amenities that utilise a reusable pump rather than separate bottles - these things made a difference when you are paying $350+ a night. Thanks so much for making my stay possible - but I will likely seek out other accommodation next time.

Stayed here one night on our way to the gold coast. Room is large for myself , the control enthusiast and my 7 year old to stay for the one night we were here. Cleanliness of the Room was excellent and the staff super nice. I have nothing bad to say about this place because the short time I stayed there everthing I needed was met and fulfilled. We used our dine and discover vouchers and our overnight stay cost us $5 . I would have to be the worst person on earth to review a motel that charged my family $5 to stay there , anything less than 5 stars. Pros. Very clean Very quiet Cons. Nowhere to land my private jet

Overall,  a pleasant stay,  in a beautiful location,  but with a few much needed upgrades, it could be so much better.  The grounds around the resort were lovely.  The check in process was friendly and quick. Directions to room a bit vague.  Told that the wifi was having issues and we were unlikely to be able to get wifi or 5g from the room (on arrival to the room 5G was fine,  but wifi virtually non existent).  Car park was like a rabbit warren and difficult to find the correct lift to go up. Later the under cover car park was full,  over flow car park full.  Had to park over on the dirt with big muddy puddles everywhere. On arrival to room there was a dingy dark little entrance room, and the light was hard to find in there, so we had to use our phone torch to be able to see to open the door.  Very dissapointed in room on arrival.  Photos on the internet of the executive 1 bedroom apartment showed nicely updated kitchen and bathroom,  what we got was old and dated.  An old fashioned beige spa bath and an old fashioned shower over bath set up, and barely high enough to get my head under water.  It was nice and hot with decent pressure though. Bathroom seemed to only have 1 small soap and one small shower gel for 2 guests.   The kitchen was fine,  but had no overhead cupboards, splash back etc like in the photos on the internet.  I messaged reception about my dissatisfaction with the room, but received no reply.  The rest of the room was nice, and very clean. The bed and pillows were very comfortable.  The views to the golf course and lake were nice, and was good to have a balcony.  The TV in the bedroom was extremely tiny, and situated poorly so you have to look down to watch. There was a larger TV in the living area though.  We did not watch TV at all,  as knew Netflix etc would not work with no Wifi.  The fridge was not stocked at all,  apart from 1 tiny bottle of long life milk.  No water,  soft drink or any form of mini bar.  Things that really let down the room were things like the rusty air conditoner external unit, old creaky window in bathroom, window with slatted blinds that are very dusty, and that same window that didn't seem to seal properly. Also a few little cobwebs in the bathroom. With a bit more attention to detail,  this could be an amazing resort,  but at the moment,  I was very let down,  especially since our room didn't match what was on the internet.  Reasonably priced though. 

The room was small, but the couple was enough, the bar restaurant was very good, the atmosphere was very good, it was a bit noisy before 10 o'clock in the evening, but we also went to the bar to eat, so I didn’t feel it.

The hotel room is clean and ok, a typical 3.5 star Aussie motel. My room is towards the front of the complex, the only place I have stayed that is noisier was above a night club in Las Vegas, USA. Sadly the semi-trailers are noisy and destroy the peace. If the noise is constant you get used to it, but you get 2-5 minute slots of peace, then a truck comes along with exhaust brakes and wakes you up all night long. In Sydney most motels near the Pacific Hwy are more sound proof - perhaps they need to ban exhaust brakes in Coffs Harbour??! I have been to many places around the world, this is possibly the worst noise pollution I have ever experienced, it ruins the concept of a peaceful stay in a costal town !!! Feel sorry for the motel, when it was built loud semi-trailers did not exist .. Now days the noise pollution really ruins the coastal town.

Good service, good location, everything all good with late check in or early check out.

We stopped over here for a night passing through. Checking was fine friendly staff. However the room was disgraceful. Cockroaches crawling up the walls near the bed and in the bathroom bugs crawling in and on the bed sheets. The bunk bed at top was hard and my son couldn’t sleep on it the pillow was like a bag of cement and my son had developed a nice reaction from query dust as his eyes were watering smd puffy and sneezing constantly. He needed an antihistamine to stop and settle and all 3 had to sleep in the one bed as the bunk bed was too uncomfortable

We stayed in the Gumnut villa which was absolutely horrible. The toilet was flooding the bathroom floor, the shower head in the ensuite was like being hosed by a fire hydrant. The toilet in the ensuite felt tiny, like it was meant for young children. There was an ants nest in the light above the master bed which was dripping ants and nest pieces on me throughout the night so we moved the bed out of the way. The fan in that room was vibrating so bad that it would shake more ants onto the bed. The aircon was working but I don't think the room was insulated so it was never enough. We had two fans running to try and push cool air into the kids room for the entire week we were there. The matresses felt absolutely horrible and felt like I was going to roll off the bed each time I move. There was some mould on the bedroom walls. The whole cabin was just old, outdated and very worn. The wifi hardly worked which was not so great because there was also no cell service in most of the park. Great if you want to have no connection but not so great when you need to use the internet to search for places to go and things to see in the area. Why am I giving it 4 stars? Because of Jan! The staff there were amazing! Jan tried to do everything in her power (and then some!) To try and help us out. She was incredible! The facilities were also great! Lots for the kids to do, direct beach access, kangaroos all over the place, pools, water play equipment, slides, tennis courts, archery, go karts, all great fun! The bikes are old and pretty run down so not worth renting. Thanks again to Jan! We hope to stay here again but in one of the more modern cabins (or in our own tent).