Gość
17 stycznia 2025 r.
During my recent stay at your hotel, I had a disappointing experience regarding additional charges. While having dinner in my room, a minor stain appeared on the bedsheet. Despite the fact that stains are typically removable with bleach or stain removers, I was charged ₹500 for this. Additionally, a water bottle accidentally broke, for which I was charged ₹100. This was surprising, as I frequently travel across India for official purposes and have never encountered such charges elsewhere. Although I refrained from raising the issue at the time to avoid creating a scene in front of other guests at the reception, this incident has left me with a negative impression of your hotel. I hope you will review such policies to ensure a better guest experience in the future.
Przetłumacz