Extended Stay America Suites - Colorado Springs - West

The staff at check in were very polite, but incredibly slow. Once I got to my room, there was an overwhelming urine odor. The bathtub was covered in hair and debris, as were the towels.

It was fine for a night. There weren’t too many extras but I wasn’t looking for them. Great price service ratio.

Our visit was overall satisfying. The good-- The hotel was clean and welcoming, Oscar who checked us in was very sweet. Our room was clean, the heat and a/c worked beautifully, water pressure was good, and the hot water was fantastic! Using our room keys we were able to get in side doors so we didn't need to enter and exit the front doors everytime. The bad, but not terrible-- Housekeeping is only bi wrekly or upon request. If you want to use the stove top or utensils you need to get them from the front desk. Our shower curtain was stained yellow. The bed was a little to firm for my liking. Grab and go breakfast was just that and goes fast so getting there early is your best bet. Overall great stay, great price,and would 100% stay again.

After 12 hours of driving, it is a nice place to take a shower, relax, and spend the night. The room even had a small kitchen, perfect for anyone staying for a longer period of time. Oscar attended us at the front desk during check in and he was wonderful, giving us all the information we needed and even joking with us, which helped us get distracted from the long trip we had had and the one that still awaited the next day.

The room had a very stale odor and smelled like a stinky trashcan was left on the room. It hit you every time you open the door. The coffee maker had to be cleaned by me. The toilet paper was way too thin and suer rough. The bed was way too hard woth very little padding. The curtain rod was brokenand held together with two color-coded paper clips that kept coming apart.

This hotel had no basic amenities in the room, like not even a tiny bar of soap for washing hands. Some dishes and a coffee pot could be requested. Grab and go breakfast was very limited we went down 45min before it closed and they were out of several things including coffee. Had to ask for all towels, there was no bath matt so our bathroom floor didn't stay nice very long. The shower drained very slowly so you stood in water while you showered and the tub always looked dirty from the standing soap scum. The ******* pictures showed a pool on the 3rd picture I believe and there was no pool at this facility. We would have happily paid more money to have stayed at a more comfortable facility.

Well I used ******* as I always have for the best price. Many many friends recommend it and I loved it. Sunday the 3rd sept I went on line and the price they billed me was $145.00. When I check in the lady told me $110.00 I was shocked of the $35.00 more by *******. Any answers? Monte Lalman 601 Free Rein #1 Horseshoe Bay Tx. 78657

Room was $192 Had to buy 1 day worth of WiFi $5.99. No coffee pot in room. Breakfast was limited as no Juice only coffee/ oatmeal packets no bowls had to use cup.

I've stayed at this property many times over the years. My stays are always lengthy and the staff has always been very accommodating and friendly.