HomeTowne Studios Colorado Springs - Airport

Two dirty rooms in a row, first one smelled like feces and was filthy throughout. Second room was also filthy and didnt have hot water but luckily didnt smell like feces. There were vagrants in every stairwell, every stairwell had trash, the stairs by my room had blood all over them...which remained there for a week. Johanna is an absolute terrible human being and doesnt know what the words customer service even means..please get that woman away from the front desk. She will insult you, confuse you, and then threaten you. This place also had ********** and druggies galore, constant yelling at all hours of the night, people banging on doors, slamming doors, honking cars in the parking lot to wake other people in cars who are sleeping in the parking lot. If you are coming here with your family I'd say pick a better place. You've been warned

The place was dirty, there was no hot water for the shower. I was just not very pleased with my stay all around.

My room did not have a trash can. I found 3 empty alcohol shots in one of the dresser drawers. There was even a cracker on the floor in the bathroom. There was a very busy street next to the hotel; with cars racing by. The heat and television worked fine and the bed was decent.

This is a flop house, not a hotel. When I was able to check into my room (there was only one staff person and the sign said she was out on a property walk, which lasted 20 minutes), I was surprised by the rental agreement that had to be signed. There were several signs that immediately made me nervous about staying here. Some signs stated that visitors had to be fully clothed before leaving a room. Another sign stated that trash left outside of a room would result in a $50 charge. Etc. However, despite my uneasiness, I decided to try to shake off my misgivings and go ahead and stay. My room was on the back side of the hotel. I was glared at by at least 3 sets of men who appeared very annoyed by my presence. There was a woman who may have been homeless sitting in front of a bike in one parking spot. There were several other parking spots that were taken up by men sitting on the curb drinking. There was drug paraphernalia on the ground. There were multiple cars with their hoods up, apparently in the process of being worked on. I was extremely concerned about my safety and the safety of my vehicle. I went into the room. The state of the room was the tipping point for me. The bed was unmade. There was trash throughout the room. There were towels and such on the floor. Even though the reservation was for a non-smoking room, the room smelled like smoke and mildew. In short, it was utterly unacceptable. I stayed long enough to make a reservation elsewhere.

The front desk lady was amazingly friendly. However, the room was filthy, and there was no other rooms available. It was absolutely filthy. I had to go buy some Lysol and some wipes before I could even feel somewhat comfortable. It’s unfortunate because the price I guess you get what you paid for

Staff was great. As for cleanliness they could’ve been a little bit cleaner, but not too bad.

Well I got here and checked in and was given 4 different prices and told the web sight is not valid and was told 119$ on here and 169$ and then 159 and then ended up paying 148$ and got to room and it was dirty and he as cold water and a broken toilet I dodnt have a toilet for over 24 hours and I top them with in the first Two hours and the front desk was rude and not helpful

I had no hot water in my room, there was no trash bags in there when I checked in, but there was about 4 cleaning towels left on the dresser. In the papers I signed it stated that there will be a lined change sometime through my stay, but there was not. There was no trash pick ups either. When I checked in I was told that I am being charged for the entire stay, but turns out on my last night they found an issue with what they charged me. So instead of being professional and giving me a call before I get back for the night with my 3 year old they just lock my room with mine and my daughter's stuff inside. Meanwhile it is about 830 pm and took about 30 minutes to figure that situation out. By that time it's way past my daughter's bed time because they could not pick up a phone and let me know about the issue. And I have still yet to receive a deposit back from this property. The RV I was staying in before I decided to go to this "motel" for a comfortable bed and a hot shower was 10× better than this property

This hotel was absolutely horrible. Wish I would have taken a picture of the roach in the shower. I was scared that my car would get broken into. The front desk staff made me feel very uncomfortable about the crime in the area. The plastic cover on the heater kept falling off and the heater barely worked. There was cigarette butts everywhere outside. There was stains in the blanket, I brought in my own blankets and washed them as soon as I got home. I would not recommend that anyone stay here.