Satellite Hotel

******* booked my stay for February 23rd when i booked my stay for coming in February 2nd leabing the 3rd. I need a refund.

The cleaning staff does a really good job. The elevators are quick. The staff is nice. They do not enforce their no smoking policy. The hallway reeked some times.

While showing it's age, this is a charming property. The staff is first-rate and the cafe is better than you would expect.

Booked a stay for two nights (Fri & Sat). Our flight was delayed Fri night, so we weren't able to arrive until Saturday. Upon arrival, I was "greeted" by a man that seemed as if he was inconvenienced to be doing his job. I asked to check-in to our room and was giving a "ROOM WONT BE READY UNTIL 3p!" response. I explained that we actually had already prepaid for the prior evening's room and had flight delays. To my understanding, my room should have been vacant and available 24 hours before this...yet, it still wasn't ready? The front desk agent literally yelled at me and said once again, "IT WON'T BE READY UNTIL 3P". It was 10a and snowing outside. Where were me and my wife supposed to go for FIVE HOURS to wait with all our luggage? The property's lobby was filthy and staff's attitudes were absolutely unacceptable. Needless to say, we were forced to check-in another hotel because of these issues and pay out-of-pocket for another night. I DEMAND A REFUND for this property, immediately. I have never been treated so heinously when simplying trying to explain my situation. Especially after paying good money ahead of time! Please, immediately fire your weekend lobby staff. I await my refund in full. Thank you.

It was cheap, had convenient Laundry facilities for long term stay. The first room we were given, everything was broke, we were moved elsewhere and it was much better. Old facility in bad side of town

This is one of the more interesting places I have stayed, to say the least. It is actually a residential building that contains a few overnight guest rooms, so it doesn't feel like a hotel at all. I would best describe it as 1960's shabby or something out of a David Lynch movie. You are forced to sign a waiver not holding the property liable for theft from your vehicle and hang an ID tag on your rearview mirror in case of an "emergency." That kind of sums up the general vibe of the place. The room itself was fairly nice and had a comfortable bed.

Nice concept. TV did work contacted management x2. Fan not operable Rm A217. 10.21.22 Otherwise Good.

Overall the stay of the hotel, and cleanliness was good and comfortable. But I had trouble at check-in, since someone had supposedly checked into my room that I had paid for before I had arrived, the staff was kind with setting my family and I in another accommodation for the night and supposedly I was going to get refunded for my stay, which never happened. And yet they still charged my card for another hotel room the following night. Overall the stay was good, but I wish they had been a bit more on top of the correct person checking in.

This is a older hotel with great character. There are condominiums in the building that people live in but rooms available for overnight or weekly stays as well. Everyone we met or passed by were friendly. The staff was pleasant, the room was clean and the beds were comfortable. It is a huge place so you could hear alot of noises but I think that happens anywhere you stay. Overall, we had a great stay for one night. The only downfalls for some maybe no wifi and a $150 deposit hold placed on the card you use at check-in.