Hotele niedaleko National Trust - Bodnant Garden, Colwyn Bay

I stayed one night. The room was clean with private bathtub and shower. Nice quiet room. We had our dog with us it is good to find a dog friendly hotel. Staff were very helpful and pleasant. Hotel has private parking at the rear. Restaurant and fish and chip shop nearby. Hotel is on front across from the beach excellent location I would stay again.

This inn had some of the finest service I have ever experienced in a hotel stay; the staff were exceptionally accommodating and the food and drinks were excellent. My wife, child, parents and myself were all extremely well looked after.

We just had an overnight stay but everything went swimmingly. Smooth, friendly chech in; lovely room with good space, two comfy arm chairs and a good view, spotlessly clean room and bathroom. Parking was easy. Nice restaurant with good choice of menu. Chef clearly respects his vegetables. Exceeded expectations.

Superb hotel in a great position opposite the pier. The hotel and room was extremely modern and clean, Our room number 105 has stunning sea views and the decor and finish was stunning. The breakfast was really good with a choice of cereal, pastries, fruit and main breakfasts. The breakfast team member namely Benjamin was exceptional. Lovely smile and interacted with all of our party and the quality of his service was excellent and a credit to the hotel. Parking available nearby. I would very much recommend this hotel and will definitely stay again.

My friend & I booked 2 single rooms with a sea view. We booked 6 weeks in advance and checked with reception by phone that we'd have a sea view room each, could park, and a full English vegetarian breakfast including plant based sausages would be available - all prior to booking. We were assured of all of these so booked 3 nights to include on site parking, chargeable at £6 a night, although we could have parked roadside outside the front door for the same price. The reality was that we had to park in another car park down the road, our rooms had no view, fit to be store cupboards - not bedrooms, my room smelt unpleasant and both rooms were dingy and cramped. We complained and were then allocated more spacious single rooms with a sea view, which is what we'd booked. Still my bathroom was cramped, you could rest your head on the sink when using the loo, the shower unit was old, broken rail, dated furniture, curtains carpet, etc etc. There were no vegetarian sausages at breakfast 2 mornings running, apparently the 'order hadn't come in'. No mushrooms either, just baked beans, hash browns, egg & tomatoes. Meat sausages and bacon were plentiful! Despite raising this at the desk there was no interest or solution offered from the staff. We asked what they'd expect of the rest of the customers if the meat order hadn't come in. They agreed there would be a riot. They got some veggie sausages for the 3rd morning after I pointed out that Asdas sell them 5 minutes up the road. By this time we'd lost confidence in them being prepared & handled seperately from the meat. The chef (if indeed he is a real chef) was so abrupt and unapologetic that we felt unsure about eating them. He brought us 2 each on the last morning, which we wrapped in napkins and fed to the gulls after checking out. Altogether the hotel service was indifferent, careless, rude, disorganised, they fobbed us and other guests off with lame excuses & contradictory information. We overheard another guest experiencing the same as us regards vegetarian breakfast, and complaints about the food & service in general from yet more guests. It was not good value, I'd describe it as a hostel, not a hotel. The location was pretty much its only saving grace as it was seafront and near town. The bar area was pleasant but service was very slow. We met a lady who had stayed at the Premier Inn in a double room, spacious, with a roomy ensuite, clean, modern & up to date, with a full cooked breakfast for £66.00 a night. Our experience was the opposite, forlorn furnishings & a meagre, limited choice of vegetarian options for breakfast. We paid £76.00 a night. No brainer, stay at the Premier Inn

Stayed for one night after a visit to the theatre. Very warm welcome on arrival. I had found a parking place outside and was given a permit, so no payment necessary. Was even offered the use of the permit the following morning if we wanted to visit the town. Room was a decent size with a double bed, comfortable sofa and ensuite with a bath, (as requested) Had a late night drink at the bar following the concert. Reasonably priced at £7.00 for a pint and a half of lager. The breakfast in the morning was excellent, probably one of the tastiest I can remember. All in all brilliant for £77 mid week B&B.

In the morning I received an email to allow me to fill in my personal details to speed up checking as well as a courtesy call to confirm my reservation and expected time of arrival. As someone who worries this was reassuring. When arriving at the hotel it was interesting getting into the car park. Once I got the code I found it very tight due to a car parked in one of the bays protruding much further than the lines. After some careful manoeuvring a member of staff informed me I could park lengthways against the wall instead. Which was a relief. When we walked round to the front of the building the first thing I noticed was the beautiful view and facade of the hotel. It has an attractive coloured glass porch with a lovely art deco design. The location is absolutely perfect. Across the road from the beach and pier and a short stroll from all the restaurants, bars and attractions. The lobby is calm and inviting. We checked in quickly and effortlessly once a very pleasant member of staff arrived. Our room was very spacious and accessible. Immaculately clean and comfortable. The hotel can cater for wheelchair users so there was a wheelchair accessible shower in the bathroom (on the 3rd floor). Due to the nature of the structure the floors are uneven which means there was a small gap under the door. The staff provided extra towels to block this for us. The bar was clean, calm, comfortable and well stocked with a good selection of drinks and snacks. For a hotel so close to the pier it was also reasonably priced (approx £8 for a large white wine). Breakfast was served between 8-10am with lots of choice. The room was spacious. Guests can help themselves to cereals, yoghurt, fruit and pastries etc. There is also a hot buffet. At busy times there was a short wait for some items as they are cooked in small batches. This means while you may wait a bit the items are all hot and fresh. The produce used is good quality and we enjoyed our meal. Other items such as poached and scrambled eggs are available on request. The staff were exceptionally friendly. Anna and Natalia in particular made our stay very enjoyable. My son was upset when we left and already wants to go back. We are looking forward to visiting again soon.