Ian
3 października 2023 r.
Compared to the last motel I stayed in Cooma the room was much nicer but it’s still basic. It was very clean and location is good.
Checkout time is 10am and At 1 minute before 10am I was sent a message “ Are you coming to get your stuff now or are you paying another nights accommodation”. Not a “we hope you enjoyed your stay, reminder that checkout is 10am”
I had another matter that the property did not handle well also - had they made the same effort to help me as they did to make sure I was leaving, it would have saved a lot of time and money.
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