We booked 2 rooms for the same price, one was comfortable and newly renovated, the other was old and the bathroom was so small you had to open the shower door to sit on the toilet. The staff was rude, I had asked in the evening if our booking included breakfast, I was told yes, the next morning we went down had breakfast and when we checked out both rooms had an addition of €20 for the breakfast. When I asked the consierge why he said I had just been given the wrong information the night before and it was my problem, so their customer service was very disappointing.
Przetłumacz