Gość
17 czerwca 2024 r.
Dear Rudloe Arms Management, I am writing to express our profound disappointment with our recent stay at your establishment. We had high expectations, given the association with Marco Pierre White and the promise of a luxury getaway. Unfortunately, our experience fell far short of these expectations. Firstly, we found the menu to be extremely limited, which was a significant letdown. The dining experience was further marred by the lack of attentive service; not once were we asked if we were satisfied with our courses. Additionally, the staff were rude and abrupt, which made our dining experience quite unpleasant. Our accommodation was equally disappointing. Despite our expectations, the room was substandard. It lacked basic amenities such as a shower and an iron. When we requested an iron at reception, none was provided. Towels were marked and tired. The room was infested with spiders, and when we asked for assistance, we were handed a broom to deal with the issue ourselves. Further more, the room's location above the kitchen subjected us to constant noise, both late at night and early in the morning, disrupting our much-needed rest. The presence of explicit and inappropriate photographs throughout the hotel was a touch over the top, making it an unsuitable environment for families. The state of the grounds was another disappointment. The property was unkempt, with overgrown lawns that made it impossible to enjoy the promised beautiful acres of land. In light of these issues, we feel that our stay at the Roadford Arms was far from the luxury experience advertised. We hope that you take these concerns seriously and address them promptly to improve the experience for future guests.
Przetłumacz