H10 Gran Tinerfe - Adults Only

We really enjoyed our stay at this Hotel . Our room was fabulous, but our room service was quite a let down with our first & last days receiving dirty bed linen . The restaurant for all inclusive was repetitive but had a reasonable choice , lots of fish dishes . The snack restaurant on the other hand is excellent, with a good choice available . Have the opportunity for a tasting menu in the al la carte menu , which is a very pleasant experience. Drinks at the Hotel are all branded , but very often difficult to get a drink due to being under staffed . Cocktails are limited & even further limited when they have one of their special nights . Daytime activities are excellent, the team works hard to entertain its guests . Unfortunately the evening entertainment doesn’t come up to much , apart from a Wednesday, when it is a crazy enjoyable event ! The swimming pools are relaxed & there are more than enough sun beds .

Booked a 2 week “dream” holiday to Tenerife and picked this hotel from the usual “doctored” images online. I’ve stayed in H10 hotels before and they have been very good. I can’t really say this hotel is not good as such, it’s just not for us. When we arrived our flight had been delayed so it was around 0130am. We were met with a large security guard wearing a mall cop style uniform wandering around reception with a giant baton on his belt. There were A LOT of heavily intoxicated people sitting on the step outside and one even fast asleep on a nearby bench. Inside was a scattering of drunk groups of younger adults dressed for a night on the town and making an extremely large amount of noise. I felt the colour drain from my face as I realised that I had fallen into the trap of not doing sufficient research and realising that this hotel strongly promotes all-inclusive and draws in the drink focussed tourists who enjoy being at home when they’re on holiday. The receptionist who checked us in made several awkward pauses as she scowled across at the noisy groups who were making hearing anything other than them absolutely impossible. She looked disgusted and she works there! We were handed what appeared to be quite a lot of paper for checking into a hotel room. There was a meal information leaflet, Wi-Fi details, receipts for the safe, vouchers for a shop, tickets for a ****** and the room key. This was the beginning of a pattern of needless paper production which took place throughout. I had booked a “Superior Room” and when I opened the door my heart just sank. The room was small, not just unbig, but actually small. Very small. It was a square shape of about 5.5msq. There was small bathroom and a balcony too. The walls of the room were a woodchip style paper that was fashionable in the 1970’s and looked very out of place. The furniture and fittings were all wrong too and nothing looked like it belonged in a hotel of any standard, it was like the room of a house. There was a bright garish silver metal trim around the bathroom doorway which cheapened the room further. Everything had a cheap, hostel type feel to it and felt a lot like an Airbnb property not a branded hotel, there was no brand identity at all. There was a broken stop valve tap in the bathroom which had been pushed back on and secured with silicone. It kept coming lose and the cleaner would just balance it back on again. Why not repair this…? The actual bedroom doors were like doors in a cell block, just too industrious with big metal rivets all down them. Something not quite right with it all. There is just no hotel vibe to anything. They provide your room card in a small cardboard wallet which contains your room details. This is printed on, however I noticed that our room number had been altered with Tipex and another room number written on over the top. The date of arrival was also altered in the same way as we were delayed and arrived one day late. It seemed

Wow another amazing two weeks stay at this hotel. Our welcome/check in went smoothly, requested a “high floor” and that’s what he had. All areas of the hotel are spotless outside and inside, a credit to the hotel management and staff. Marina was helpful as usual and was always “out and about” if there were any problems house a guest relations person she was brilliant. We booked the “Privilege” package and again were not disappointed. We went several times to both restaurants and there was no need to complain. We ate in the Miradoor was as excellent, the staff lead by the very competent manager Aaron, like all of the staff, nothing too much problem. The themed restaurant was excellent to also the (new) Italian restaurant was amazing. The spa and hairdresser were exceptional as well, good value for the money. The hotel is well positioned with the sea and promenade within inches. We have already booked for January 2025 a wonderful place/hotel for a winters break. Thank you H10 Gran Tinerfe. Vivien and David.

Recently returned from a wonderful break at this hotel thanks to the wonderful staff from grounds men to directors that are always visible around the hotel and always greet you. Been to this hotel too many times to count but at least 35 times in maybe 15 years. Hotel is in a great position by the beach with great walks along the prom both ways. We went AI plus Priv . One of the reason I love this hotel is how friendly the staff are and many of them have been there a long time. No reserving sun beds is endorsed so what ever time you wish to sit around the pool you will get a bed. The new Italian restaurant is a bonus to book while you’re there, open Thursday , Friday and Saturday. If I had to say one negative thing and this is only a very small point that does not effect this wonderful hotel is it is a little tied in some corridors but I’m sure this will be address soon. Last thank you to Maria , Savana , Asen for his comedy acts and the entertainment team and acts . We

Great stay at the H10 Gran Tenerif. Decorated the room and upgraded us to a suite for my husbands 50 th. Clean hotel, lots of room and sun beds. Friendly staff, nice cocktails. Great location. One heated pool in the winter. Amazing food and facilities. Would definitely return.

This hotel’s greatest asset is its staff. They always greet you with a smile and they are ALL so friendly. It seems unfair to single out anyone but special mention must go to the leader of the animation team, Dani with his sidekick Ruben, also bar/restaurant staff Fernando, Juan Carlos, Nieve, Genesis and Vanessa. This was our third all inclusive visit within the past year and we have noticed that it remains scrupulously clean and well maintained. We stayed in a recently refurbished bungalow. We love the fine dining experience in Asensen and the new Italian restaurant Il Gran Cuore is superb. We also ate in the Brasserie El Mirador at lunchtimes where we enjoyed both the food and the view..There was an extensive choice of high quality cocktails, wines, spirits etc available in all the bars. The evening entertainment is both varied and of a very high standard. At this point, further mention must be made of the excellent job done by Dani who plays the anchor role. He is extremely personable, well organised and funny! The way he chats with you and carries out his duties is exemplary. They would be lost without him. We look forward to returning to this lovely hotel.

A1. Well done. Courtious helpful and very well run 👌cannot wait to return. Thank you.. Sylvia in dining room very personable and lovely.. 💕

Danny was great, hotel was fabulous, in all fantastic staff, made us feel special. Great service. Activities with Danny were so much fun, entertainment really good. Great selection of branded spirits and other drinks. Brilliant holiday will definitely be back

Entertainment with dani was amazing! Lovely energy! Good games! A lots of fun!! It made our holiday!