This is not a 4 star hotel, 2 at the most. Very outdated. Cigarettes left everywhere on the beach. Perhaps understaffed as they struggle to accommodate for all guests in busy times during meals (hardly keeping up with clearing tables for people coming in to dine, with dishes dirty most of the time) and in the evening when you’re trying to get a drink (queue time is about 15 minutes). The food is ok for few days being there but it gets boring and it’s always cold. One person on the bar during the day, stressed out. Drinks machines constantly break, when I tried to get a coffee and asked a lady working on the bar for some milk I waited 15 minutes, then asked again if it’s possible to get some she raised her voice and answered rudely ”I am the only one here, 1 person for all so you have to wait!”. Having second cockroach in our room I went to reception to ask if cleaner could attend to get rid of it I was answered ”Just like you have rats in your houses in London, we have cockroaches here!”. When cleaner came she was lovely and left us with a spray to use if needed. Guests are mainly of older age, and majority come from Germany. Unfortunately we didn’t feel welcome or have a nice experience as result, and thankfully have met few couples from UK who have said the same thing and were looking forward to return home. We’ve noticed number of Nazi signs scrapped on toilet and lifts doors and one couple reported it to the management who have said they were not aware of it. We’ve never been judgemental of anyone so far but when you’ve been stared at all day each day, or people move tables just cause you sit next to them it becomes frustrating. One English lady was walking through the door and a man tried to push through, when she kindly said excuse me what’s happening, he pushed her out the door. Trying to escape the horrible a**osphere of this place we went to enquire about local trips. A lady at the information point asked us if we speak German, we said no, and she said well I’m gonna try to explain in English. We said we were interested in Wildlife exploration, and she has only recommended a local historian building to visit that was occupied by Nazizs during the war, by saying ”I don’t know what happened there but yes you can pay to go and see it”. I answered, as I said we were interested in Wildlife…and we walked away. Nothing to do around the area with one pub (German) and few local shops. 2 girls came from UK checked in and went to the bar area to get a drink. They had tattoos on them and just looked different, which didn’t bother us. One man stood in front of them, made a noise and express how horrible they looked in his opinion and the girls checked out after 4 hours of being there leaving in tears. Our room was in front of the jacuzzi room which smelled very badly. The nice views, pools and palm trees do not replace the feeling of being judged everywhere you go.
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