Courtyard Salt Lake City Cottonwood

I have been staying here several times a year since the hotel opened. Absolutely a great location. Big Cottonwood canyon & some of the best hiking in Utah is just minutes away. You can start the day with a hike & finish it with a soak in the hot tub watching the sun set. The hotel itself has a very modern & comfortable feel to it. It really is stunning property. I have never had a bad stay here. Gabriela at the front desk always remembers my name & does a great job making sure that everything with my stay goes smoothly.

Thanks to David who made us feel very welcome and was very courteous to me and my wife. Thank you also to the front desk Ladies, very helpful and friendly as well. The room was great! We faced the West and had a great view of the Salt Lake Valley and the sunset!

The Courtyard is a brand new hotel in Cottonwood Heights. The facilities themselves are very nice with large rooms, nice common spaces and a small outdoor pool and fitness facilities. However there are too many things going against it to recommend. The front desk staff was entirely disengaged and not welcoming. They processed our reservation efficiently but not information about the hotel, no greeting... downright average. It's not much of a front desk. On several occasions the staff members were seated elsewhere in the lobby... The location of the hotel is not terrific - located on a main road with lots of traffic. There is not a great selection of restaurant options within walking distance or things to do. Although listed as a "pet-friendly" accommodation, the hotel doesn't really have any place for pets to relieve themselves / stretch except a front scruffy/rocky area. We drove 5 minutes to a nearby park instead with a large grassy area and plenty of other people walking their dogs. Food service in the bistro was just adequate and expensive. Service in this area was good and quick. Unfortunately I would not return and would not recommend.

Always get a really warm welcome at this top spot. The spa is great place to relax and enjoy the city and mountain views after work. Big thanks to Gabriela for the smooth check in every trip and for making the business trips feel like home from home!

White glove service throughout my stay. I ended up here one morning due to a horrible debacle at another hotel I originally had made a reservation since it was across the street from my office. Needless to say, Marriott took care of me and the manager Jason was by far incredibly kind and efficient. The room was beautiful and poolside view. They even got me a shuttle to my office so I could be there in time for a very important meeting. I always preferred staying at Marriotts personally, this work trip solidified that I'm loyal to them forever now. Thank you for making my work trip in SLC amazing!

As a frequent business traveler the Courtyard at Cottonwoods always stand out as a favorite place in the Salt Lake City area. It’s a Great location with scenic activities steps away, great rooms , great workout area and always amazing staff. I appreciate the great care they take of visitors and a special call out to Gabriella at the front desk. She is always pleasant and takes great care of guest. PRO TIP: make sure to go to Alpha Coffee 1 block away, it is the best coffee and baristas in all of SLC.

It’s rare to encounter a hotel staff so uniformly committed to excellence in customer service across all departments. The Courtyard Cottonwood staff, from the front desk to sales, cleaning crew, night staff, and café workers, made our stay and daughter’s baby shower memorable . We’re deeply grateful and highly recommend this hotel for anyone looking to stay and or host an event .

As a Platinum Marriott member, I used points for a 5 night, 4 day stay. I had suite upgrades for all 5 nights and I called ahead a few weeks to make sure I would be happy with the upgrade. The person who answered did not no how to answer my questions about the upgrade, so she put me on hold to talk to a manager. When she finally came back, she said our suite upgrade was taken care of. We would have room 218. I asked if it had a view and she paused for a moment and then said yes. This picture was our view. When we arrived at midnight, I was told our room was not 218 but 219. It was a one bedroom suite with this terrible view. When I returned to the desk upset with the view, the attendant told me to calm down or she would not help me. She never acknowledged my status or apologized, just reprimanded me for being upset. Then she told me that there was no other room to be moved to. Next morning, another attendant also said there was no where to move, but that she would check with the manager and see if a move could be forthcoming. For the remainder of our stay, no manager contacted me about the situation. That said, the suite was spacious and we were busy with friends and family so I didn't want to waste anymore emotional energy on it. The hotel is new, but our room had many things amiss, screws missing and outlet dangling, an annoying red light on the bedroom wall that blinked all night (we covered it with a washcloth). The highlight was breakfast at the Bistro with Saturn and Diamond at the helm. The two young gentleman managed to serve a whole hotel by themselves. The meals were perfect and they went to great lengths to customize our orders. The rest of the staff needs training.