Gość
13 stycznia 2024 r.
We stayed at this hotel for a week of ski in January. Its location is very good offerin ski-in ski-out option and just few meters from Jardin Alpin gondola taking you in one minute to Courchevel 1850 center and back from 8:35 am to 7:10 pm each day. On the other hand, the entire hotel needs urgent investment as it looks like no investment has been done for more than 20 years. It really looks dated everywhere (the photos tgey present on booking is clearly deceving), maybe with the exception of the lobby area. Then, the hotel is poorly run - in fact, with very little invetment but with a lot more care, it can look much better. To give you some examples - the shower in the SPA/pool area had no soap/shower gel for more than three days and they finally put it solely when we notified them/also, no drinking water in the area even though there are also 2 saunas there; 5 days out of the 7 we stayed in the hotel, nobody cleaned the sidewalk in front of the hotel and it was almost imposible to walk out of the hotel and in front of it (we had to find each time a narrow path created by the guests feet on a quite big snow)/what is even worse, the situation was almost the same everywhere in this pretended fancy resort, including the sidewalks in front of .... the luxury stores in the middle of tge resort (quite incredible for the prices they practice); the smell on the hotel's corridors was really awful and, instead of opening the doors to ensure ventilation, the used a room spray which solves nothing (we ended up by blocking ourselves the inside doors open in order to ensure ventilation but they kept closing them anyway as if they wanted to keep that awful smell inside)); internet quality is poor in all hotel while the TV channels were mostly not working; the carpet in the hotel seems dirty everywhere; the ski room has very dated facilities (strange old ski stalls and no heating systems for the boots/inside the ski room is warm but without boots heaters your boots will not be necessary dry the next day). Personnel was nice but we felt like there was no management at all at this hotel. A plus to be mentioned was the breakfast, a good one. All in all, an excellent located hotel, though dated and poorly run, very expensive for the quality offered.
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