Schloss Basthorst

Sehr schönes Hotel mit außergewöhnlichem SPA Bereich mit weitem Blick ins grüne! Auf dem Zimmer keine Wasserkocher, dafür aber alles zum wohlfühlen. Die Bar im Schloss hat wunderschöne Räume. Das Frühstück ist mit 28,- Euro leider übertrieben teuer. Dafür sind Parkplätze kostenlos. Ganz tolles Personal!

Don't get me wrong, this hotel is absolutely beautiful. Whoever designed it deserves lots of praise. It's so beautiful that you wouldn't think that someone could ruin it, but somehow they managed to find that person. The management runs the place like it's some sort of pay-by-the hour hotel, treating you like you're a potential criminal and charging you for towels. I don't think I've had to pay for a towel since my backpacking days many years ago. Even hostels have stopped charging for towels. We extended for a 3rd night (we hadn't yet had to deal with many of the staff at this point) so I requested a new set of towels for myself and my family and they wanted 20 Euros! For 4 bath towels and two hand towels! And keep in mind, their towels and incredibly thin. I can't think of a hotel or even a hostel that I've stayed at where they provided their guests with such flimsy towels. I'm sure that they buy these towels in bulk and probably cost about 1 Euro each, yet they wanted 20 Euros for me to borrow them. This after spending 600 Euros on the room, 300 Euros at their restaurant for dinner and 37 euros to use their pool. (Yes, they even charge you to use their pool). Then on our last morning there, we decided to try their buffet breakfast, which wasn't cheap, which is fine, but every single time that I went to get a plate of food or a glass of orange juice an employee would chase me down to see if I really belonged there. I mean, do they really have a problem with Americans driving 30 km from the nearest city to the very end of a road in the middle of nowhere at 9 am to try to sneak a free breakfast? So, I'm not saying to not stay here. I'll even stay here again the next time we're visiting our relatives (if they let me after writing this review). It is very clean and very charming. I just think that management should visit some other hotels to see how they operate. But next time I'll bring my own nice fluffy towels.

We verbleven dit keer in een van de vakantiewoningen (Kiefer) van Schloss Basthorst. Mooi, schoon, ruim en fraai ingericht. Dat voor nette prijzen. En het personeel en de service aldaar: bijzonder vriendelijk en goed. We komen graag nog eens terug.