JI Hotel (Dalian Donggang Harbor Bay Plaza) – opinie

Odpowiedź obiektu: 親愛的客人，您好！非常感謝您入住全季酒店（大連東港港灣廣場店）並分享真實體驗。很高興看到您對整體環境的認可，房間也給您帶來了整潔舒適的感受，燈光效果和窗外視野同樣讓您滿意。對於您在電梯處感受到的持續晃動，以及前台服務態度讓您不夠舒心這兩點，我們真心抱歉，給您帶來的困擾我們非常在意。我們會認真重視您的反饋，持續優化服務與細節，讓每一次出行都更安心、更順暢。期待您下次再來，我們也想用更好的體驗回饋您的選擇。

Odpowiedź obiektu: Dear Guest, We are very sorry that your stay was not satisfactory. We are deeply sorry for the hygiene issue you raised regarding the hair under the table, as this was entirely due to an oversight in our room cleaning inspection process! We have already retrained our housekeeping staff to ensure that every room is kept clean and hygienic. Regarding the breakfast issue you mentioned, we will optimize the variety and quality of our breakfast options to provide our guests with a more fulfilling dining experience. Thank you very much for your valuable feedback. We will definitely rectify the problem and look forward to serving you again!

Odpowiedź obiektu: Thank you for your understanding. We will optimize the check-in process in the future, and we look forward to your next stay.

Odpowiedź obiektu: We are very sorry that your stay was unsatisfactory! Regarding your complaints about outdoor noise and air conditioning malfunctions, we have arranged for a comprehensive inspection of the room's air conditioning and a check of the window seals and soundproofing. We apologize for not providing the experience expected at your price point and will strengthen room checks to prevent other guests from encountering the same issues. We sincerely hope to have the opportunity to regain your trust in the future. We wish you all the best.

Odpowiedź obiektu: Thank you for choosing us and for your support and patronage. Your satisfaction with our facilities and services is the driving force behind the work of all our staff. Our ultimate goal is to make every guest feel at home. Our warmly furnished guest rooms, equipped with free high-speed Wi-Fi, are the perfect choice for your travels. It is our honor to serve you, and all our staff look forward to your next visit!

Odpowiedź obiektu: Dear Guest, thank you for your appreciation and sharing of the All Seasons Hotel (Dalian Donggang Harbor Plaza Branch)! We are delighted that you found the location convenient and the room's TV large enough for you to enjoy watching your meals. We are also especially grateful for your recommendation of Zhongshan District. We are very pleased to learn that you found the takeout service convenient and the robot delivery service a pleasant experience during your stay. Every "great!" and "recommendation" from you motivates us to continue improving the details. We look forward to your next visit and another comfortable and convenient trip!

Odpowiedź obiektu: 非常感謝你的認可，我們會繼續保持服務品質，期待你下次入住。

Odpowiedź obiektu: Dear guest,Thank you for your wonderful feedback! We are glad to hear that you enjoyed our clean and well‑maintained facilities as well as our breakfast. It is our great pleasure to provide you with a pleasant and comfortable stay. We sincerely look forward to welcoming you back to our hotel in the future.

Odpowiedź obiektu: Hello, we are very sorry that your stay was extremely unpleasant. We sincerely apologize. Regarding the issue of the air conditioning not being communicated in advance and the room not being cleaned upon check-in, we have conducted a thorough investigation and are seriously rectifying the relevant procedural loopholes and service oversights. Going forward, we will strengthen the synchronization of pre-check-in information and the timeliness management of room cleaning to prevent similar issues from recurring.

Odpowiedź obiektu: 感謝認可！我們始終如一提供整潔環境，期待您下次光臨大連！

Odpowiedź obiektu: Dear Guest, we are very sorry that your stay did not provide a satisfactory experience, and we are very grateful for your detailed and honest feedback. Regarding the issues you mentioned concerning facility details, elevator operation, odor in public areas, lobby lighting, and front desk service, we have immediately collaborated with management to conduct a comprehensive review and rectification. We have strengthened service etiquette and on-the-job training, strictly controlled the environment and hygiene quality of public areas, and improved the overall service atmosphere. Ji Hotel has always adhered to consistent standards and service norms. We will take this feedback as a wake-up call and immediately optimize and improve our services to strive to provide every guest with a safe and comfortable stay. We look forward to having the opportunity to serve you again in the future and to demonstrating our changes to you.

Odpowiedź obiektu: 感謝喜愛！定價差異源於城市成本，期待下次相遇

Odpowiedź obiektu: Your recognition of our clean spaces and intelligent services has earned our positive feedback. We look forward to seeing you again.

Odpowiedź obiektu: 收到您的好評太暖心啦！我們始終用心對待每位客人，能得到您“一切都很棒”的肯定，所有付出都值得～ 歡迎常回來看看，祝您事事順意！