Taj Chia Kutir Resort & Spa Darjeeling

Wonderful experience, courteous staff , well maintained property. Fantastic view , nice ambience, lovely evening live flute music , nice morning yoga, enjoyable indoor heated swimming pool, nice experience of Makaibari tea factory visit

Best locted within tea garden having option for guided tour to tea estate and also complimentry visit to makaibari tea factory Valley view from the hotel with tea garden all around is a life time experience The services inside the hotel is matching the Taj/TATA brand

Taj Chia kutir located in kurseaong, Darjeeling is a beautiful property. It offers great view of Himalaya mountains and makaibari tea gardens. The front desk team is excellent, particularly Ms Asfa was so good in explaining / detailing of hotel’s all activities. Food was good, Chef Pankaj took special efforts to prepare mouthwatering dishes for the guests. Restaurant ***ager Rishi Singh was very polite and well cultured in fulfilling our requirements. Mr. Amit Sarkar, Mr Lokesh Kashyap, Ms Mitu, Mr Sonam , Mr Raghav, Ms Khushi and Mr Bhaskar really hosted us very well, making our stay a memorable one.

Awesome ! Special shout out to Shouvik at the Bar and Ashutosh at the pool side. Exceptional at their work. All the best. Special shout out to Shouvik at the Bar and Ashutosh at the pool side. Exceptional at their work. All the best. All the best

The entire staff from check in to check out were very courteous and helpful. Full marks for cleanliness and upkeep of the property. Good size luxury rooms with quality amenities made our stay very comfortable and enjoyable. The tea factory tour, yoga in the morning, flute player in the evening and the lively musicians at the bar made our visit memorable and definitely look forward to visiting this property in the near future.

Chia kutir is Excillent property & among best of TAJ, good food and above all best staff. In the middle of tea estate sorounded with mountains. Mr Bhaskar the ***ager gives personal attention to all guest. Highly recommend must go place. 1.30 hour from bagdogra airport.

The best service by the staff . Rooms are excellent. The property is well designed and with lot of activity . The food is also very very good and hygienic . The restaurant staffs are very very cooperative and polite . The breakfast spread was excellent

I am reaching out to share my recent stay at The Taj Chia Kutir Resort and Spa in Darjeeling. Being returning guests, my friend and I had high hopes based on our previous experience. A month prior to our visit, I had requested a room on a higher floor with a king-sized bed. Aditya had assured me that my request would be accommodated. However, upon arrival, we were assigned room 615 on the 6th floor of the second wing. While the balcony offered a view of the mountains and some open space, it did not match the stunning view from Wing 1. After settling in, I contacted reception to express my disappoin**ent. Despite their efforts to persuade me that the room was special, I insisted on speaking with Aditya. He suggested I speak with Mr. Anil Gautam, who was able to assist me. Thanks to Mr. Anil Gautam, I was relocated to room 505. The highlight of the property is the view and the cuisine. We thoroughly enjoyed our meals and in the evenings, we relished the live music with a mocktail at the Glass Bar. Miss Mona and Mr. Kaustav went above and beyond whenever we ordered food. The flutist who performed in the afternoons added to the charm of my experience. I would like to express my gratitude to Mr. Kaustav, Miss Mona, Sinonara, Suverna, Bhumika, Meghna, Maya, and Dipti from the kitchen team for their outstanding hospitality. Lastly, I believe my check-out process could have been more streamlined.

I wanted to take a moment to share my recent experience at The Taj Chia Kutir Resort and Spa in Darjeeling.As returning guests, my friend and I had high expectations based on our previous stay. A month prior to our arrival, I had requested a room on a higher floor with a king-sized bed. I had been in communication with Aditya, who assured me that my request would be accommodated. However, upon arrival, we were assigned room 615 on the 6th floor of the second wing. While the balcony offered a view of the mountains and some barren lands, it did not provide the exact or breathtaking view that Wing 1 offers. Upon settling into the room, I immediately contacted the reception to express my dissatisfaction. They tried to convince me that the room was special, but I insisted on speaking with Aditya. He suggested reaching out to Mr. Anil Gautam, who was able to assist me. Thanks to Anil, I was relocated to room 505 in Wing 1, which offered the magnificent view I had been expecting. Unfortunately, my check-out experience on April 25, 2024, was far from satisfactory. After breakfast, I started feeling feverish and requested a slightly later check-out time. Having been a loyal guest of the Taj for the past 15 years, I was aware of their flexibility in such situations. However, this time, things did not go as expected. A staff member named Khusi began calling me persistently, displaying unprofessional behavior. Without my consent, she sent a bellboy to my door, who incessantly knocked while I was in the washroom. When I finally answered the call, Khusi's demeanor was strange and unprofessional, insisting that I vacate the room immediately. This incident raises concerns about Khusi's previous association with IHCL before joining Chia Kutir. Does she understand how to treat returning and loyal guests of IHCL? Furthermore, why does she continuously call when a guest is unwell? I hope this feedback helps in improving the overall guest experience at The Taj Chia Kutir Resort and Spa. I want to thank Mr Kaustav, Miss Mona, Sinonara, Suverna, Bhumika, Meghna, Maya & Dipti from the whole kitchen team for their impeccable hospitality!