Znajdź Designer Hotel w mieście Seogwipo

Amazing!! I do recommend this hotel to everyone. Families, couples, friends whoever!! Interior and exterior are so modern and new plus well maintained. Thoughtful and Smiling staff with luxury swimming pools. Sauna, gowns for outdoor swimming pool are good quality. I will definitely come back :)

This was my second visit and I might try next year as well if I come to Jeju island again. Food is great for the price. Lovrd the breakfast. As a platinum member, my family was expecting to be upgraded greatly because one of the opening members of this hotel dearly dearly asked to visit here again. She was a model of the advertisement on TV screen of the front desk. My husband and I were a bit doubting with our first stays. My coffee had some bvlgari soap taste and smell from nespresso machine I used. Their bathroom amenities are Bvlgari. I was very unpleasant if they washed the cups roughly by using in room handwash or so. And we had brand new hotel’s Smell issues in the room. I had a terrible headache and allergies with sneezing. When I requested to have some sprays to get rid of the smell , they got me some sprays and air purifier. It didn’t solve much but we enjoyed the sightseeing and nice food selections in the hotel. The room manager sent us nice dessets From the lounge or breakfast buffet desserts to apologize about coffee taste incident. At least, we were grateful to see some gestures of apologies. and we weren’t upgraded our room last time for 5 days in spite of off season. They said the rooms were full but I had been read Of reviews that those who just arrived at the hotel while we were staying. They seemed to have been upgraded. Their tiers weren’t higher than my status all the time. Those lies the front desk workers told us made us upset a bit. I wouldn’t honestly stay here by paying the full prices that they marked. I think Jeju has a lot more of better options with hotel services and its locations to offer. This hotel Was over priced back then and still now. It is even not worth of points of 55,000 Points a night if you don’t get any breakfast for free. There are more options with better professonal options like Sh@@l hotel and many others. I would only stay here when the restaurants wuality and prices arr nice as now and we get all the tier benifits. This time, they just ignored promised not to disapoint my family if we visiy again around June. They dearly promised to upgrade to one of the Suites if we camr back. We thought it couldn’t be trusted but we wanted to trust the words. It was simply ignored many times again and I was also reading the live reviews on Korean traveler’s Blogs and web groups bragging about their Suites that they got upgraded for free during the same periods of stay as us. Theirs was shorter. We wanted and asked even for a day if we could. And they said, everyone was staying as long as us and it is fully occupied. I didn’t understand why the hotel had to lie to us about it. Anyways, we didn’t pay for the Suites - the upgraded luck wasn’t there and can’t be complaint of it. But we were disappointed with the way of their treatment with lies or not so much accommodation.

Overall quite satisfied! Breakfast is also very rich! This hotel is famous for its catering! Especially the pastries are really delicious! It started to rain early the next morning after arriving in Jeju Island, so I went swimming right after breakfast in the morning. The constant-temperature pool was very comfortable, and the rain didn’t affect the experience at all~ It’s surprising that dental equipment is not provided in the room! There are no slippers for children, which is also disappointing. I feel that this kind of service is more convenient than in China~

Although the room is old, the facilities are well maintained. The swimming pool is open until 12 o'clock in the evening, which is rare. The key is that the water temperature of the swimming pool is very high. Even in the weather of more than ten degrees, it is very warm to soak in the water. The hotel has band performances every night. You can order drinks and alcohol by the pool, or soak in the swimming pool to enjoy the experience. It is a great experience. The hotel raises small animals itself, and there is a fixed time in the morning to feed the small animals with free food. The hotel is on the edge of a cliff, and there is a winding path leading to the Chinese Beach. The hotel's own catering is very good. The buffet breakfast is about 600 to 700 yuan per person, but the all-you-can-eat lobster is **. The most impressive is a Matcha Napoleon dessert, one bite at a time, huge and delicious. There are also many varieties of buffet breakfasts, and the quality is online. The key point is that there are self-service popsicles in the morning, which is really great for ice cream lovers like me.

This is my second visit. Overall, there was no cleaning. The bedding in the Ondol room had eyelashes, hair, etc., so I requested a replacement. The topper is very low, making it uncomfortable to sleep on the floor. I asked for just the topper and was told there would be an additional charge. Other hotels and even pensions give you an additional service if you request an additional service, but Somerset seems to charge extra for even the smallest thing. Of course, the floor gets sizzled and the soles of your feet get wet. They cleaned so sloppily that there was a bunch of dust rolling around and I threw it in the trash. It was 3 nights and 2 nights, so I slept for one day and asked for cleaning the next day. They said they would clean it once every two days and they would rent a vacuum cleaner, so I rented it and cleaned it myself. Also, there was a pleasant smell in the master bathroom... I have two babies under 24 months old and the cleanliness was the worst. Even if you go for a low price, isn't it a really cheap pension? The good thing is that the breakfast was delicious and it was a trip for mothers and children without father. It was nice and kind of them to help the 4-year-old boy get in and out of the pool. When I visited two years ago, it was nice and comfortable, so I visited again, but I was disappointed.

This hotel is optimized for family travel. There are many things to enjoy within the hotel, such as an outdoor swimming pool where you can enjoy great performances and a bowling alley where you can enjoy with your children. There are various experience programs, so it was nice to have a break while the children participated in the program. The bedding seems to be the hotel's own brand, but it was soft and comfortable, so I had a good night's sleep. Rental items such as bed guards are also free of charge. The staff greeted me with a smile every time I met them.

The upper and lower floors of the single-family building have a very good environment and facilities. It is very suitable for self-driving and family trips! It’s so cool to be able to make your own food!

I was worried because there were a lot of accommodations in Jeju. Decided after careful consideration I was 100% satisfied with my 2-night stay with absolutely no regrets. Cleanliness is basic and staff service is key. It was good because it wasn’t too much. And it's not a forced smile, it's natural. I am impressed by the professional response. The microwave oven in the middle also played a role💚 Some parts may be sensitive because there are children. I liked it I'm going to rest well♡

The hotel is stunning and the rooms were really nice. Special mention to the bathroom which was so clean and so luxurious. All the staff was super friendly and helpful. However, we were quite disappointed to face a price to access the sauna and nothing to eat or drink offered in the room for such a high-standard hotel. The swimming pool was nice but so stinky that we weren't comfortable going in it. The outdoor pool was not heated enough to swim in it during winter. The hotel had so many things included (24-hour convenience store, multiple restaurants) you could basically live there. Beware that there are a lot of families, therefore kids and you can hear them from early morning. If you go there it's good to have a car but the village next to them has many different restaurants and a large nice beach. The big minus: we booked a room for 3 on Trip.com but when we arrived at the hotel they said it was only for two and we had to pay an extra per night quite high. In short: I highly recommend the place.

When I checked in, the staff was not welcoming at all and it took a while (15mins although there was no line at the lobby) to get help to check in. And then at check-in we were told there would be an issue with the AC because of the warm weather (like 90F definitely not 100F) and if water drips from the AC and the ceiling around it so much they will bring the towel to the room and the situation will be better at night. I was frustrated but at that time, my family and I were already so exhausted and it was obviously too late to change the plan with all hotels in the area booked out in advance. And yes the THE WHOLE FLOOR WAS FLOODED EVEN DURING NIGHT and I needed to request bunch of towels several times and kept wiping the floor. And WORST PART WAS THAT THE ROOM WAS NOT BEING COOLED IN SUMMER NIGHT. I paid like $700 per night to stay there. This is not the service I expect paying like this. And if room has a serious problem, they should have given me different room or let me know in advance so I can cancel booking. I sent an email to them after coming back from vacation and they KEEP SAYING it's NATURAL to have that issue (Come on. I have never had that issue in my life no matter how warm it is !!!!!!!!!!!!!!! They should have maintained facility better and if there is an issue, they need to fix it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!). According to them SINCE ALL OTHER CUSTOMERS UNDERSTOOD THAT (so what??? should i just shut up crying????) they cannot do any action. They offered they are going to send a small gift (what gift???? name it!) if I agree or in the future, if I stay there there will be some discount (of course I don't want to stay there in the future). This kind of customer service attitude is not expected even from a mass market producer, not to mention the hospitality industry. The A/C problem and the way the hotel has handled it has ruined my family reunion and I highly recommend to avoid this hotel at all cost.