just don't book .
This is one of the worst hotel with pathetic bathroom and reception staff .
There ideology is simple ,the customer has paid a non refundable amount,now the customer is helpless, so the customer can go to hell .
Pay 500 extra and book a good hotel .
If you have self respect then you will have to keep patience because you cannot start a fight with someone so far from your home that too when you are with family.
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