The hotel is in the perfect location, close to the beach and the shopping centre. I felt very safe as a solo traveler at this hotel. A good choice of places to eat were close by. The breakfast was decent, had a good variety to choose from. The staff at breakfast were very welcoming. Viranya was very kind and gave me some great advice on places to see. She also changed my room to a much nicer room as the people next to me were very noisy. Arif Chouhdry from housekeeping was also very helpful. Unfortunately the spa staff were very unprofessional, this was in attitude and appearance. I booked an appoin**ent but still waited 45mins until I was seen, the staff member assumed I was a friend of another staff member. While I was in my towel waiting she still asked me twice if I was a customer. She made me feel very very uncomfortable. This was on my last day so it put a sour note to the end of my trip. Apart from that experience, everything else was fantastic. I would come again (but would not use the spa services).
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