Ivory Inn Hotel Doha Qatar

I stayed 1 week in this hotel in Feb.19. Was clean and nice. Bed was very comfortable and there was a kitchen in the apartment but no cutlery,cups dishes just small kettle and a cup. There was a swimming pool on the roof and 3 sunbeds but 2 were broken. Hope they will change it coz it gives bad image for the hotel. There are plenty of restaurants and places to eat near the hotel including very nice shopping center Mirqab Mall.

Staff at reception kept disagreeing with each other. We booked as a birthday celebration with 8 people to enjoy the roof top bar - there is no roof top bar apparently and another staff member said it's under construction. Female at reception said she "meant to call me to confirm but didn't" - weird. Birthday wasn't mentioned at all and the male member of staff was extremely rude, shouting and being so cheeky about a payment he hadn't received straight away. I informed him it was for a different room and I'd send my friend down right away yet he demanded he waited outside my door until she arrived. Very extreme and dramatic, a very horrible man who I'd never want working front of house in my hotel, he was the worst part about our stay and it's a joke he stands at reception to greet people. Took 1.5 hours to get a bottle of wine that cost us £60 and they said we were breaking the law by asking for alcohol before 9pm. As someone who has stayed in this county for over a year, I'm well aware hotels are selling alcohol all day/night and there website states they sell alcohol. Unsure why this was such an issue. Place was dirty, cigarette burns all over the table and a nightclub that opened at 10pm and we weren't allowed in - very odd. Just a disaster from the beginning, thankfully we went out and had a nice dinner in the city and eventually tried to find the funny side but overall a complete waste of money and we will never be back. Breakfast was included and when we ordered, nothing we ordered arrived and the food was not fresh, arriving with clingfilm over all the plates. Called to check as we hadn't ordered what they gave us and reception told me "that's all they had". it's 100% not a luxury hotel and CERTAINLY not 4 star - laughing as I write this as it's such a joke. I wouldn't even give it 1 star at this rate.