Basecamp Hotel Dortmund

Wow wat een top hotel dit, parkeren “in” het hotel en echt midden in de stad. Weihnachtsmarkt begint letterlijk voor de deur!! Volgend jaar weer!!

樓下是學生公寓，人比較雜

Hotel room was clean and location was great. However, the lady at the reception was rude with an attitude. When checking out she said that our room wasnt paid, punched the amount into the credit card machine and asked for payment on the full room charges. When we showed her the booking that it was prepaid online, she asked for our room card. She took the room card and said 'ok bye' rudely and served the next person. Question: does hotel take payment at the end of one's stay during check out? Or was this her lackadaisical attitude towards her duty to check? Also most importantly, the staff in this hotel has integrity issues. We deposited our luggages and paperbag in their bag deposit room before going out. When we returned we realised that their staff had gone through the contents of our paperbag and stolen our cigars inside the paperbag. They left behind a few cigars behind to cover up their act. The bag deposit room is only accessible by their staff with a key card control hence unlikely to be taken by other customers. Although we have put them in a paperbag, there is no excuse for them invade the privacy of their customers by going through the contents of their belongings and take what they liked. Hence, do deposit your bags with them at your own risks.

Insgesamt war der Aufenthalt gut. Das Personal war freundlich und bei Fragen standen sie einem zur Verfügung. Auch ein späterer Check-In war kein Problem. Das Frühstück war auch gut, lediglich wäre eine größere Auswahl an einzelnen Obst schön gewesen. Die einzigen Mängel waren, dass das Bett unbequem und sehr hart war und es gab nur eine Decke. Was die beiden Sachen angeht, sind die Geschmäcker aber unterschiedlich. Zudem hatten wir ein Studio mit einer kleinen Kochnische gebucht, wo auf den Fotos Geschirr, Besteck und ein Topf zu erkennen war. Im Zimmer angekommen, war nichts da. An der Rezeption haben wir dann bekommen was wir wollten. Schön wäre nur, wenn zukünftig spätestens beim Check-In angemerkt wird, dass es die Küchenausstattung erst bei Aufenthalten ab 2 Wochen oder auf Anfrage gibt. Hotelparkplätze gibt es, aber leider nur wenige. Trotz offensichtlich freien Parkplätzen, wurde uns gesagt, dass alles voll ist. So musste das Gepäck leider durchs ganze öffentliche Parkhaus geschleppt werden. Allgemein kann ich das Hotel trotzdem weiterempfehlen.

Central location with a supermarket just around the corner. Extra benefit is the gym that has a good standard but read on for suggestions. Where I would like to see improvement is the gym. The sports mat are too short and too few. Some desinfection spray for cleaning would have been good. Last, air condition and the it equipment to run spinning classes in the gym was out of order.

Great location! In city center close to shopping and restaurants. Great with garage in the hotel. Very accessible. Nice large rooms. BaseCamp have their hotel rooms on the 5:th and 6:th floor with makes it more like any kind of residential area and not a hotel. So I did miss the "hotel feeling".

+ nettes Personal + direkt in der City - sehr laut am Abend, da das Hotel so zentral liegt, dass es überall Kneipen und Co hat. - der Rewe ist ständig belagert von Jugendlichen, es gibt kaum was zu kaufen und es ist überteuert

Frühstück, sowie Personal und Lage hervorragend, sehr zu empfehlen -man sollte 2 Kaffeeautomaten hinstellen, da es zulang dauert ehe man Kaffee bekommt,odet vielleicht Thermoskannen hinstellen Ansonsten buchen wir wieder 👍👍👍😊😊

Left property at the hotel. After contacting the hotel they asked me to return a form with bank information so my headphones and coat could be shipped over to the UK. I never received the items and can see on findmyiphone that my headphones have moved from the hotel before being disconnected. I understand I left those items in the hotel and it’s my responsibility but I personally believe they should be returned, especially when I’d spoken to the hotel front desk within 1 hour of checking out. That’s a £200 pair of AirPods and £150 gilet I need to replace.