Would have been a perfect review if not for one glaring issue we experienced. Before checkout time, I had gone down to the car to take our bags while my wife was gathering up the remaining things in our room. When I returned to our room, my wife had told me some man had entered our room while she was still in there.
This person had key card access and was either a maintenance or housekeeping employee. They also had a cart with them. When they saw my wife, they immediately turned around and left the room without so much as an apology. The do not disturb sign was on our door as well before they had entered our room.
I had reported this to the front desk as we checked out as well. It was already bad enough that a guest was still in a room, with a do not disturb sign, when an employee of the hotel entered our room but the fact that my wife was in there and could have been changing or in the shower is unacceptable.
I expect this problem to be taken care of as I will be following up with the hotel once more via phone call and email in the next 24 hours.
Przetłumacz