FrancescaV950
12 października 2024 r.
Visited as part of a coach party 7-11 October. The staff welcomed us warmly, actually showed us to our room and then brought our cases from the coach to the room! They also collected the cases and took them out to the coach on the last morning - such a help! The room we had was large, very nice, clean and comfortable. Housekeeping came in every day, a bit of a rarity nowadays with some hotels. Their help was much appreciated. The public areas of the hotel were very good, welcoming and interesting. As the building is very old (probably several buildings originally), there were ramps and steps in the corridors. However, these are well-marked, with handrails, so caused no problems. The food was excellent, with plenty of choice and high quality plus good portions. Drinks in the bar were well-priced for such a quality hotel. The entire staff were excellent throughout our stay. Cheerful, helpful, friendly. The young man who did a quizz with us coach people, after dinner one night, was hilarious and quite wonderful! The man who invited us to a talk and demonstration about different kinds of weaponry used in hand-to-hand combat was very interesting. He clearly loved his subject! Only one very small negative - the WiFi access was intermittent in different parts of the building. Given the surroundings- hills and mountains - that was reasonably understandable. When I mentioned it to a member of staff, she explained and did her best to help, so thanks to her for that. All in all, an excellent stay and I would thoroughly recommend The Winnock.
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