Highwayman Hotel

Great convenient hotel. Clean and spotless bedding and towels

The room I had for the second week running had no heating, but they did provide an electric heater which I couldn’t keep on because of the noise it made. I arrived for breakfast at 8.00 on Sunday morning with only 4 people in there and ordered immediately as I had a meeting arranged for 9.00, but by 8.35 there was still no sign of my breakfast so I had to leave. I would at the very least be compensated for the £9.00 I paid for breakfast but a little extra would be appreciated. Regards Chris Skudder

Stayed for 1 night. Room clean and comfortable. Had an evening meal. From ordering the meal took an hour to be served. Food wasn't great

The good bits: All staff throughout bar/restaurant and hotel that we encountered were friendly,helpful and provided an excellent service. We had one complaint about noisy people staying in another room of which was swiftly dealt with. Our room provided more than I expected such as hair/body lotion for bath/shower and hand soap at the sink(all environmentally safe).A hair drier,ironing board and iron provided. The complimentary tray of tea/coffee,milk and sugar was refreshed daily and the bins emptied. The bed was very comfortable ,the room was very warm.Too warm for us so we just opened the window. The bad bits: A damp patch behind the door. Towels were not refreshed daily. Loose toilet seat(now reported). We would definitely stay here again and would look forward too it.

The check in was easy and the room lovely nice and clean. The only gripe we have was the radiator was stuck on, so was very hot in the room even with the windows open.

Nice clean and comfortable. All the staff i came into contact with were really nice and friendly.

Convenient to Dunstable town centre. Helpful Staff. Heating at the property on the blink! No Gluten Free options (or bread) for breakfast despite requesting in advance.

Check-in was smooth. My room was spotless. It was well laid-out and equipped. Everything worked as it should.

Staff were friendly, interested in helping to answer questions and pleasant to deal with. The room was comfortable, well provided with plug sockets as well as tea/coffee. There was crisp, clean linen and a clean bathroom. However, the shower head bracket was broken - which it had clearly been for some time. This was a pity as the bath I had clearly only recently been refurbished. The adjacent Hungry Horse restaurant premises were very tired and definitely in need of refurbishment. The food (dinner and breakfast) was fine and again the staff were helpful. However, there was not enough information about the food’s ingredients. Whilst there was some declaration of potential allergens ( very much to be applauded) the list of these was quite arbitrary and whomever complied it was making assumptions about allergic reactions. Far better to just list all the ingredients and flag potential cross contamination. For example I react to peppers which don’t appear on lists of allergens. However, if the ingredients are listed I can see for myself.