GrandStay Residential Suites Hotel - Eau Claire

The room was fine, but the noise (stomping) from the guests, or whoever, upstairs was very loud and consequently I did not sleep well at all. The breakfast was sub par. The "omelettes" were rubbery andvthete wete only 3. Very little food. Disappointing aftet being up most of the night.

Convenient location. Small parking lot, but no trouble parking. Very friendly and helpful staff. Beautiful room (queen studio suite).

Front desk staff was friendly and helpful, room was clean and had everything we needed. Breakfast was tasty and entire hotel was really well kept and clean.

Staff was very friendly. Hotel is nicely located around lots of shopping and dining options. Some stuff could be updated but overall nice hotel and clean. Hot tub was very hot. Pool warm but small. Kids enjoyed it though

So the bathroom wasn't clean the back of the door was horrible there was no toilet paper soap or towels remotes don't work , heat was in and off charged me way more than the online price

We had a comfortable stay and the staff were very friendly. However, the building could use some updating and deep cleaning (the air vents were caked in dust as one example). I was appalled by the number of young children in bare feet serving themselves breakfast (including running the waffle iron). It seemed unsafe and unhygienic. Signage in the breakfast area requiring shirts and shoes as well as children under ten needing adult supervision need to be posted.

The room was very nice and roomy convenient close to restraurants and shopping. The parking lot was tight.

The front desk staff was wonderful. The room showed a little wear, but was very clean. We really liked the size of the suite and it's amenities (refrig, microwave, stove top, dishwasher, coffee maker, some dishes). Unfortunately, the bed, sofa sleeper, and pillows were uncomfortable. (A matress topper might help). The breakfast area was nice. Breakfast was on time and served the typical continental style (carbohydrate heavy and minimal protein). The hotel location is easy access to stores, restaurants and the highway. We didn't try the small pool or exercise room. I'd stay again, but not rely on using the sleeper sofa. Thank you staff!

The check in process was really smooth and the woman who check us in was pleasant and helpful. Our room was clean and comfortable. We enjoyed our stay and would highly recommend.