The room was quite claustrophobic, we were in rm 409 and the window was high in the wall and you could only see roofs and sky. The window opened in, which was such a danger especially if you got up in the night and could easily walk into it. The traffic noise was an issue too. The bar should have been 24hr but we got back at 10.20pm and was told they close the bar for an hour to cash up and it would be open in 10 minutes. 10.30, 10.40 and 10.50 it was “in 10 minutes” eventually at 10.55 they said 11pm when the night shift start!!!!! They all appeared too busy chatting in a very quiet reception to bother with guests. The one good thing was that they have replaced sugar coated cornflakes with normal cornflakes which was about the only good thing I can say. Overall, I wouldn’t recommend this hotel x
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