Premier Inn Edinburgh Park (Airport)

Albeit location relatively far from city centre, quiet location with supermarket nearby

房間挺寬敞的，有軌電車到門口。但是去巿中心，還是有點距離的，電車七站到王子街。去機場也大約是這個樣子的。

A comfortable hotel that is handy for the tram to get to airport. Decent sized room. I was very satisfied with my stay.

Arrived at hotel after an 18 hour journey from Thailand. Checked in at 14:37 and was charged £10 because it was before 15:00. Uncaring and no understanding.

This should be a lovely review but sadly not. We stayed in a Premier Plus room and both the room and the services were lovely. No complaints. That is until a month later when we got stung with not 1 but 2 parking tickets from Horizon Parking. Resident parking is supposedly free and so we diligently registered our car. We have tried calling the hotel a dozen times for their support in dealing with the tickets (to prove that we registered) and yet to have a member of staff answer the phone. We will never use this hotel again!

We had a thoroughly enjoyable 3-night stay at the Premier Inn Edinburgh Park. The main reason for choosing this hotel was that it was located to the west side of the city, and as we were travelling by car it suited our onward travel plans. The hotel has plenty of free car parking, just remember to enter your car registration number on arrival. The hotel is well located adjacent to the train and tram stations. It is only a ten-minute tram ride into the city centre at £3-80 return, trams run every 5 to 10 minutes. The hotel itself if probably the best Premier Inn we have stayed in, we had a standard room, but it was roomy with a comfortable bed and in the bathroom the shower was lovely and powerful. Tea and Coffee making facilities were provided, with unlimited replacement provisions available in the lobby. We ate in the restaurant on the evening of arrival and also had breakfast every morning. The food was of decent quality and value. Service in the restaurant was also particularly good with attentive and friendly staff, in fact throughout the hotel all of the staff were very friendly and helpful. We will definitely stay at the Premier Inn Edinburgh Park, next time we visit Edinburgh.

Woken during the night and early morning (5am) as could clearly hear people in room above walking around.

The free wifi is hopeless. An additional £5 must be paid for each day for a decent wifi. The cooling system in the rooms is weak. Windows do not open. The restaurant turns you away if there are more than 45 persons for dinner. This even though the restaurant was half empty.

The room, location etc were acceptable. However the early check-in that was advertised in an email was a joke. After an early start I arrived at 11 am ready to pay £10 for an early check-in. I had a busy working day ahead of me before a business engagement in the evening and had planned my day around early access to my room where I could work in peace. Instead I was told my room wasn’t ready, so I had to work from a noisy break space outside the conference suite. I had to cancel teams calls because i wasn’t in a private environment so this had a negative impact on my working day. I came back to the reception hourly to ask if I if my room was ready and was repeatedly told not yet. The guy at the reception was friendly but did nothing proactive to help me get into my room. That was disappointing. Finally at 2:30 pm I was told my room was ready and I paid £10 to get extra 30 minutes in my room because at that point I was exhausted and felt grubby and really needed some privacy. Very disappointed at the complete lack of customer service initiative. £160 per night in a hotel half an hour away from the city centre is not what I would call affordable so I would’ve expected a little better from Premier Inn on this occasion.