Hotele niedaleko Plaza de Canarias, El Medano

Amazing stay at this hostel. The staff was super friendly and I felt like at home. The location is super calm and close to old Town.

abbiamo soggiornato in questo splendido hotel una notte , per poter godere al meglio la visita con ascensione in funivia al magnifico teide, che deve essere prenotata sul sito almeno una settimana prima . cena ottima , colazione ottima , camera pulitissima e massima attenzione a tutte le norme anti covid in qualsiasi spazio. Personale molto attento preparato e gentile.

I have just been on my first solo trip and I chose this hotel to stay at. I didn’t find the reception team overly helpful. When I checked in, I wasn’t given any information at all about the location of the restaurant for breakfast or the opening and closing times. I also wasn’t given any information on where the pool was, the operating times, towels etc. I asked if I could have a room with a sea view, but I was told I couldn’t with no reason why. I was willing to pay the additional, but it was a flat out no. On the few times I had any questions, the lady on reception didn’t stop what she was doing on her computer, she spoke to me whilst she continued working so I felt like a bit of a nuisance to her. The pool areas are spacious and have plenty of sun beds. It was quite empty when I used the pool and I can only imagine the reason for that is the sun beds are very uncomfortable. You can’t seat them up, you can only lay on them. A few times I took my pillows up so I could try and sit up and read my book. The pool by the bar is a lovely temperature, but the pool on the other side is freezing. The pool staff were very friendly and they served a good club sandwich. I paid for bed and breakfast, but only ate their breakfast once. The food way okay, but wasn’t very hot and not much variety. My room was spacious and comfortable. The bed was quite hard which I’m not used to, but I actually slept very well. My room faced the main road which was a little noisy at times, but it didn’t disturb me too much. The location was brilliant. It’s in a central location and I was able to walk everywhere. As a solo traveler, I felt safe here.

Absolutely amazing. The architecture was beautiful and modern with exotic plants and open spaces. Staff were very friendly and welcoming when we arrived. Large swimming pool with bridges to lead to an island in the middle of the pool (very deep!). Rooms were clean and well appointed - enormous bed but made it feel a bit cramped. Entertainment was provided by singers performing every night (til 11pm so hard to sleep before then if room above). Nice child’s room with a trampoline, table football and air hockey. Upgraded to the preferred club option which gives access to a lounge with free drinks and snacks from 1.30-7pm which we used instead of lunch! Good breakfast buffet. Only used the evening buffet once, was reasonable but not amazing. Some of the other onsite restaurants didn’t appear to have been open all week. The position was outstanding as many good restaurants were nearby and beaches with water sports only down the road. 10/10 would definitely recommend and visit again!

We arrived early evening with a quick check in with time for an evening meal. Clean, practical room with kettle, fridge and basic kitchen equipment if looking to self cater. We had a lovely room overlooking beautiful gardens with a view to Mt Teide. Shuttle bus to town centre in mornings and late afternoons.. Free WiFi and TV (no BBC). Animation programme 5 days a week offering range of activities. The evening bingo and quiz was different and amusing. The breakfast menu was varied, evening meals ok with plenty of dishes for meat/fish eaters and fewer options for vegetarians. However, restaurant team happy to accommodate vegetarian meal requests. All the staff were friendly, polite and accommodating. The decoration, fixtures and fittings, etc reflect the age of the hotel. Ongoing maintenance, re-decoration and updating is evident. If you prefer a newly built hotel with the latest features this is not for you. The gardens make this hotel; if you enjoy flora, fauna and soaking up nature then this is the place for you. We would return.

Reception: Our checkin agent, Cesar, was extremely helpful. He even remembered us at check out and made a joke to us. Room / facilities: Room number 8327 is on the 3 floor and is fairly clean. There is a self control air conditioning with a balcony door that opens which overlooks the pool. The room has 2 single beds joined to make a king bed , unsupportive pillows, small flat screen TV, table with 2 chairs, a hanging area with a valuables safe inside, (the safe door swings open when not used, due to it being installed at an unlevel angle), the bathroom has a tub with shower, bidet and toilet (that constantly drips). After advising reception, a repair man visited, and strangely, INSTANTLY knew what the problem was as he entered the room. However after departing the room they failed to fix the constant drip. The toilet continued to drip during our stay. This constant drip is very annoying once you are aware if it. There is a small bar fridge, (but no tea or coffee facilities). Furniture is very dated and has suffered a lot of wear and tear over time. Parking: is available for free with 2 parking areas that accommodate approx 25 cars, for the 500+ rooms in the hotel. It seems that all open air parking (excluding parking garages) on the island are free of charge. Wifi: Complementary. On our first night the wifi was super mega slow and atrocious to use, and failed multiple times to open any website, even though its advertised as premium Wifi. The Wifi connection dropped out regularly, required multiple password re-input and was just super, super, super slow, even when trying on multiple devices. After 2 calls to reception the night of our arrival, there was nothing they could do until the technician could attend to the problem at 10.30am the following day. I had to resort to my 4G data to gain any connection. The wifi was functioning the next day. Breakfast: Included and available for all guests. The buffet style consisted of fruits, cereals, hot eggs (precooked or freshly cooked), sausages, bacon, crumbed chicken pieces, baked beans, cold meats, juices, pastries, breads, tea and coffee. Be aware of the human vultures that swarm the food, as if there was no possibility of refill. Conclusion: Great looking hotel from the outside and foyer areas, but walk into the room, you immediately step back 20 years into a tired dated room. Letdowns: Initially the wifi not functioning and dropping out, the constantly dripping toilet, poor/lack of in room amenities, tired furniture. As the foyer bar was closed, i rang reception and requested for and ice bucket to be delivered to the room, which would have incurred a €3 charge this to me is unacceptable. Previously, at the foyer bar, i asked for 2 glasses of ice, but could only receive one as the barman said “the ice machine is broken”. Or was it due to the hotel ice delivery was insufficient to cater for the number of guests in the hotel? Location / Nearby: Arona town main street and all its