Matinloc Island Resort

Wyposażenie: bardzo kompletne, spełniające wszystkie wymagania Higiena: Obsługa klienta bardzo zwraca uwagę na sprzątanie, nawet jeśli nagle się zameldowamy, nie ma żadnego problemu Środowisko: mam dość mówienia, że jest przystojny, warto go odwiedzić Obsługa: Najbardziej satysfakcjonującą rzeczą jest dla mnie obsługa, która jest bardzo troskliwa i sprawia, że czujesz, że wydane pieniądze są tego warte, a każdy członek personelu jest bardzo entuzjastyczny Usługa odbioru z lotniska: nie muszę trzymać rzeczy rękami podczas całego procesu i już czekam na nas z wyprzedzeniem, bardzo troskliwy

Oh, nothing to do there and then if you do do something they nickel and dime you to death 

Mantiloc resort is a paradise. If you are looking for a relaxing time in a unique spot this place is for you. The staff are so kind and helpful, they make it an amazing stay. The half day boat trip is also well worth it and one of the best parts of our trip. The menu could do with being expanded, with more vegetarian and vegan options. Also a barista coffee option would make it perfect., though a nespresso machine was a available upon request

The staff there are attentive and caring. Really worth to go visit them. Thanks for the lagoon tour

Wonderful beach and resort. The staff are very helpful. The food is great. We ordered private dinner and the whole experience was perfect.

So I don’t normally write reviews, but this hotel was so shocking I feel like I need to say something. I’ll start off with the good points: 1. The water is pretty. 2. The regular staff are very nice. The bad points: 1. The location is awful. They do not make it easy to leave or do anything. They offer a free boat ride for all arrivals and departures. Anyone who wants to leave the island can join this boat ride for 1,000 pesos (but be careful because the staff will not emphasize the fact that it is only this price one way and that it’s per person. So it’s actually 2,000 pesos). If there are no boats for arrivals or departures, then you must pay 9,000 pesos one way. 2. The activities they offer are astronomically more expensive than on the main island. We wanted to go island hopping. On the main island, the group tours are about 1,500 pesos and the private tours can be negotiated down to 7,500 pesos. The island of the hotel offers group tours for around 3,000 pesos (which is only if they have more than 8 people signed up—in our case, there were not even 8 people on the island so that was out of the question). The cheapest private tours for island hopping are about 16,000 pesos. The crazy part is that the hotel is right next to the blue lagoon so they could at least offer more reasonable prices. Side note: these two factors forced us to leave a day early because what was offered on the main island was still significantly cheaper than what the hotel offered. 3. We overheard the director of the hotel screaming into the phone very aggressively and unprofessionally. 4. Our toilet did not work and it overflowed. The staff did not manage to fix it or really tried to fix it. 6. The food is not good at all—which is not surprising as I’m assuming they only had one chef cooking the food since it always took forever to arrive. 7. The wifi was not good. 8. The first room we went to smelled like mold so we had to move to another room which smelled better.

The resort is in a great location with a small but quiet beach and a nice house reef outside. Beware that some units require walking up a lot of steps and the ones set away from the beach have a lot of mosquitoes around. The staff are super friendly and nice although the service of the hotel could be more attentive i.e when lying on the beach you don’t get asked if you want drinks. Room cleaning was only done once in our 7 day stay and only because we asked for it. Towels are not automatically offered to beach goers all the time. The restaurant is pretty slow with almost an hour for food to arrive sometimes. The food itself can be nice depending on what you order. Some is pretty good actually…others a bit average. Pricewise, this isn’t a cheap hotel and I feel that if you compare the price to resorts in other tropical beach locations around the world, you get much better service in other places like Sheratons, Marriotts and Hiltons etc. that said, overall I would still recommend Matinloc for the great beach and reef.

Отелю требуется обновление. Прогнившие доски у бассейна, торчащие доски в номерах, общая усталость всего, что видишь вокруг. Кончилось все тем, что один из друзей просто сломал ногу, споткнувшись о торчащую доску. Кроме этого в отеле очень странный менеджмент, который ничего не хочет делать для гостей. Ещё одна беда - безальтернативность питания. Уровень сервиса и блюд в единственном ресторане отеля отвратителен за такую цену.

酒店的位置非常好。在EI Nido 是罕見的好位置，這樣的島應該不多了。沙灘非常乾淨，質量很好。食品需要提升。員工服務非常好。值得推薦。