Hotele niedaleko Parque De Jardines De La Perla, El Progreso

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Watching the hotel staff ensure the functioning of the Intercontinental San Pedro Sula’s rooms, spa, gym and three restaurants/bar, is exhausting. A lot of work goes into maintaining the various functions of this aging and comparatively large property. With that said, the friendliness and professionalism of the hotel staff were the highlight of my two-week stay here. Unfortunately, the same staff accolades cannot be given to the management/ownership of this property. Aloof and not customer service oriented, the management at this hotel (and owner) clearly fall short. For one, the decision to allow construction in and around the restaurant area during dinner time was a poor one. If the hotel had a theme song, it would surely be the sound of seemingly endless construction (this hotel does, indeed, feel like it is constantly being renovated). Each of my dinners (and lunches) were impacted by the noisy construction taking place at the most inopportune times possible. Additionally, I would encourage management to reconsider its strategy with the Executive/Club floor. I stayed on the Executive Floor, which, theoretically afforded certain benefits; many of which were inconsistently available - namely availability of the Club Lounge for breakfast and afternoon/evening snacks. The lounge was often not available for either - perhaps because of a lack of guests (?). In any case, this is an easy way to reduce the value of these room upgrades and I would strongly encourage anyone who chooses to stay here from opting for Executive level rooms. Rooms were standard and kept clean. The Intercontinental San Pedro Sula is probably one of the best options in town, but it could - and indeed should - be so much better.

The short version is this recently-opened hotel is a great place to stay. When I checked in one of the managers was helping a new front desk person check me in and was effusive in greeting me. This has the exact same Aloft vibe you'd get at any other location. The room was quiet, bed comfy and a small refrigerator in the room. I was working some long days, so I'm a bit embarrassed to say two of those nights I was too tired to eat at one the restaurants in the neighborhood and ate at the hotel restaurant. The restaurant has a similar limited menu to other Alofts. It's not haute cuisine, but it's much better than eating fast food. Speaking of fast food there is a Popeye's and a Dunkin' Donuts around the corner, if that's your thing. There is a breakfast buffet with scrambled eggs (could have been cooked a little longer IMHO), sausage, beans and fried plantains. There was also a selection of meats a cheese. Not a bad way to start the day. Not sure of the price because I haven't done my expenses yet. After checking in, I was always greeted by name, something I usually experience only at Ritz Carltons. Nice touch. There is a rooftop pool. Saw it from my room, but never had time to visit it. While waiting in the lobby our local contact bumped into the Marriott corporate person who was visiting. She apologized for the staff's learning curve. I'm a lifetime Marriott Reward Platinum member (at least 50 nights a year for 10 years). I know the brand well. This hotel will do just fine. I stayed here for three nights on a work trip that had been previously scheduled in June before this place had opened. I would have stayed at their nearby Intercontinental, which I'm sure would have been fine. That being said, if I visit again, I'd stay here again.

Josue the manager was great! 5 stars for sure. We stayed here for a church mission. Everyone had a great experience. These people care about you and you can tell. I’ve been to other hotels in Honduras and this one was by far one of the best experiences. The workers were true gentlemen and never made me feel like I was a nuisance or a burden. Food is great and buffet style so eat up! Parking is super safe and secure, they lock up after 11 pm or so. Rooms are super clean and beds always made fresh. Stay here you won’t regret it.