Best Western Emporia Inn

Needed a nice tub after a long day, was nice to check in and get to the room to relax.

The room musty. The curtains didnt close, and it sounded like there was a basketball game being played above us. Upon checkout i gave the hotel clerk this info and she began to take it personal and tried to make me feel at fault. She wasnt wearing a clean shirt which fit the demeanor of the stay.

Very clean and updated. Staff was very helpful and courteous.

Staff were very nice and room appears to have been recently updated and was very clean. Bed was super comfy with lots of pillows. It is 2 levels with no elevator for 2nd floor. We are 70 & 75 and there were no ground floor rooms left so it was very very difficult getting our heavy suitcases upstairs. Which is the only reason I gave 4 instead of 5 stars.

Overpriced for the conditions of the room , mildew in the shower and even the furniture looks pass it’s useful life. The room smelled like stale cigarets.

Everything was great. Property was clean and the room was nice and cool even though it was 95 degrees that day. I would gladly stay there again!

carpet was smelly. Smells from the breakfast kitchen in the morning

The first thing you notice when you come in the door was the smell of the sewer! It smelled like a sewer pipe had broken, in the Lobby. ******* rated tis as a 4 star hotel! This was not a 4 star hotel. The price was like a 3-4 star but the hotel was worn out. carpet was old and dirty. You could not go bare foot in the room. There was mold at the bottom of the shower. Very obvious when you went into the bathroom. I checked in around 8pm. Every restaurant in the area was locked except the IHop. Drive up only COVID is OVER!!!. Nothing in walking distance was really open to a walk in customer. Miserable!! Burger from Braums was soggy I could not eat it. The only saving grace was the bed was clean. Breakfast was awful as the scrambled eggs were runny and gummy. bacon was all thrown in the pan like the cook did not care. Worst trip I have every had threw Emporia Kansas. I will not stop here again. The price was worth about $50.00 not $200.00 for one night!! You might ask why did I stay. Well I expected ******* to give me a proper star system and you pay up front. Needless to say I was pissed. This Best Western needs a spot inspection for sure!! The whole area needs to wake up COVID is over. open up the restaurant's!

Overall we had a pleasant stay. The hotel could use a bit of an update but was clean and comfortable. The breakfast was very good with lots of options. The woman who takes care of the breakfast area was outstanding. She thoroughly cleaned everything and went out of her way to get me ice and fill my water bottle.